Client Relationship Specialist (Work from Home - Brisbane and Surrounds)Harwell Home Care is a family-owned provider of compassionate, high-quality in-home care services for veterans and aged care clients.
As we continue to expand, we are seeking a dynamic Client Relationship Specialist to join our team.
Reporting to the CEO, this role focuses on driving business growth through strategic relationships, referral management, and assisting with marketing and branding initiatives.
About the Role In this role, you will play a pivotal part in growing Harwell Home Care by building and nurturing key relationships with referrers, stakeholders, and healthcare partners.
You will also support the marketing and branding efforts to enhance our visibility and reputation in the industry.
This position is ideal for someone with a strong sales background who is passionate about both business development and contributing to impactful marketing strategies.
Key Responsibilities Drive business growth by establishing and maintaining relationships with referrers, stakeholders, and hospitals.Assist with marketing and branding efforts to enhance Harwell's presence and outreach.Manage the client onboarding process and ensure smooth operations through the VHC portal.Identify new business opportunities and manage key account relationships in collaboration with leadership.Track referral data and client acquisition metrics to provide insights and future projections for growth.Ensure alignment of policies and procedures with business growth objectives and contribute to strategic development.About You Proven sales experience, business development, and key account management.Experience or interest in supporting marketing and branding initiatives.Strong organisational skills with the ability to manage time-sensitive projects.Excellent communication and relationship-building skills to engage a wide range of stakeholders.Ability to work autonomously and support leadership in a target-driven environment.Experience in aged care, veteran care, or DVA affairs is highly desirable.What We Offer A supportive and inclusive team environment.Opportunities for professional growth and career development in a growing organisation.Flexibility with working arrangements.The chance to make a meaningful impact on the lives of veterans and aged care clients.If you have any queries about this role, please send them to ****** – this is for queries only.
Please apply on Seek only.
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