About the role The Client Relationship Manager plays a crucial role in promoting our services and values to the broader community. As the first point of contact for potential residents, families, and stakeholders, the officer will represent Roshana Care with professionalism, empathy, and a deep understanding of our mission to provide high-quality, person-centred care.
This role involves building relationships, providing clear and accurate information, and fostering trust within the community to promote our services.
The CLM will attend community events, engage with local groups, and actively contribute to marketing initiatives to ensure Roshana Care remains a preferred choice for aged care and support services.
About You Because you will be the main point of contact for family members and residents, you possess excellent communication skills, an eye for detail and good understanding of the Aged Care Sector.
You will work collaboratively across our metro WA sites to maximise occupancy and promote our care and service offering.
To be successful in this role, you must be able to provide exceptional service, be a team player and understand or learn quickly the workings of financial arrangements in residential aged care.
Culture and Benefits A competitive industry salary package commensurate with skills and experienceOn the job training and development opportunities availableAccess to Roshana Care Group Employee Assistance ProgramRoshana Care Group respects and embraces diverse perspectives, experience, and traditionsRoshana Care Group values each employee's contribution towards achieving its business objectivesHow To Apply? You can submit your application by clicking on 'Apply' (Please attach an updated resume and a cover letter).
Please note, due to the high volume of applicants only successful applicants will be contacted.
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