Client Relationship Manager - FMO Fleet ManagementCLIENT RELATIONSHIP MANAGER Vehicle Fleet Management (FMO) Amazing Hybrid work arrangements Extra paid Annual Leave plus have your Birthday off too Plus many more perks available working with great people A great role with a first class award winning FMO specialising in Vehicle Fleet Management and Novated Leasing Solutions.
The purpose of this role is to build key and prospering relationships with clients with the view to strengthening their connection with the business.
Ensure client satisfaction, retention and provide fleet management and group solutions to meet client needs.
Your Key Responsibilities: Manage a portfolio of clients across a diverse range of industries, size and fleet requirements.Build a strong rapport and relationship with clients to ensure client satisfaction and demonstrate their importance to business.Ensure a regular client contact program is agreed and in place, deliver on agreed strategy and objectives and demonstrate value to client.Build relationships with core dealers and other third-party service providers involved in delivering on client needs.Retain core clients, ensure current contracts are in place and key contacts maintained.Work closely with line manager drawing on client feedback, team feedback and industry changes to continuously improve products and services.Your Skills and Knowledge: Knowledge of fleet industry, motor vehicle industry and/or finance.Proven negotiation and networking skills and ability to influence.Self-confident, client sales focused, and target driven.Confidence in problem solving and ability to make sound, well thought out and calculated decisions in line with strategic direction and objectives.Ability to conduct client training in one on one and group sessions.Demonstrated planning and prioritisation skills.Experience required: Minimum 2-years proven relationship building experience within the fleet, motor vehicle or related industry.
Leasing experience is advantageous.Proven ability to negotiate and network with key clients, stakeholders and contacts.Proven track record around growing business opportunities, driving organic growth and delivering client satisfaction.Proven track record on achieving growth targets and driving results.Sounds like your next rewarding career challenge?
Then APPLY TODAY for a confidential discussion.
Successful candidates must be able to pass a national police history check and provide two professional reference checks. Our client is committed to Equality, Diversity and Inclusivity, welcoming all people to join the business, including Aboriginal and Torres Strait Islander peoples, people with a disability, all gender identities, LGBTQIA+, people of any socioeconomic status, age, race, national origin or ethnicity.
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?How many years' experience do you have as a Client Relationship Manager?What's your expected annual base salary? #J-18808-Ljbffr