Let's talk about the team :
Capgemini Australia's Public Sector and Defence business is a leader in driving digital transformation to enhance public services. We are committed to developing innovative solutions that improve the lives of citizens by making public services more efficient, accessible, and reliable. Our expertise spans across digital technology, cloud solutions, and data management.
Our team focuses on optimizing Defence operations delivery through advanced technologies and strategic insights.
Let's talk about the role and responsibilities :
The Client Partner at Capgemini is crucial in driving business growth within the public sector and Defence industries, carrying sales targets and acting as the front line of the business. It is pivotal in fostering and managing strategic relationships with key clients, orchestrating the delivery of Capgemini's services, ensuring alignment with the client's strategic goals and operational excellence. This role demands a proactive approach to identifying and pursuing new business opportunities within the account and coordinating with different service lines within Capgemini to bring comprehensive solutions to the clients. It involves not only maintaining long-term partnerships but also serving as a strategic advisor, deeply understanding the client's needs and business context. The Client Partner develops tailored account strategies that span one to three years, aimed at driving business growth through insight-driven solutions. This Client Partner covers BAE, Defence and the Defence Industry.
We require a blend of deep industry knowledge, particularly in Defence and the Defence Industry, and the ability to leverage Capgemini's broad capabilities in technology and consulting to help clients navigate their most pressing challenges. Client Partners play a crucial role in ensuring client satisfaction and are instrumental in driving the success of Capgemini's engagements. Ideally already based in Canberra and well connected in the local ecosystem.
You will:
Develop strategic relationships with key clients in the public sector and Defence industries. Craft and execute detailed account strategies to meet short and long-term goals. Act as the primary point of contact for clients, ensuring a high level of satisfaction. Identify and pursue new business opportunities within existing and new target accounts. Collaborate with various Capgemini service lines to bring comprehensive solutions to clients. Meet and exceed sales targets, playing a critical role in the frontline business growth. Provide thought leadership and strategic insights tailored to the client's industry challenges. Manage project delivery to ensure quality standards are met and that the services align with client objectives. Facilitate communication and coordination between client teams and Capgemini's internal teams. Monitor market and industry trends to keep client strategies relevant and proactive. Let's talk about your capability and experience :
Bachelor's degree in business, IT, or a related field; or equivalent demonstratable experience. A minimum of 10 years of experience in account management or business development, within the Defence and Defence Industries sector. Proven track record of meeting & exceeding sales targets and driving business growth. Strong understanding of digital transformation solutions and how they apply to the public sector. Experience in strategic planning and execution of complex, large-scale projects & managed services. Excellent relationship-building skills, with the ability to manage senior client stakeholders and act as a trusted advisor. Demonstrated ability to lead cross-functional teams to deliver client solutions. Strong analytical and problem-solving skills, capable of navigating complex business challenges. Excellent communication and presentation skills, proficient in engaging with C-level executives. Willingness to travel as needed to meet business and client requirements. Strategic Thinking: Ability to develop and implement comprehensive strategies that align with both the client's and the company's long-term goals. Client Management: Strong client relationship management skills, ensuring clients are satisfied and their needs are addressed effectively. Sales Acumen: Proficient in identifying new business opportunities, negotiating deals, and closing sales to meet or exceed targets. Adaptability: Ability to navigate and thrive in a fast-paced, evolving business environment, adjusting strategies as market conditions change. About Capgemini:
At Capgemini, we are more than just a business, we are a diverse global collective of strategic and technological experts who are passionate about finding ways technology can help our clients, our people and our communities get the future they want.
Our people are the key to making this vision a reality, which is why we have been recognised by the Australian Workplace Equality Index as LGTBQ+ 'Employer of the Year' and 'Inclusion of Trans and Gender Diverse Employees' for the past two years. We believe in creating a safe, flexible, and inclusive culture where everyone can bring their authentic selves to work, contributing to our inclusive culture and truly belong, and our staff-led community groups are a testament to this commitment. We are committed to being active allies for everyone.
We believe by combining the power of the latest technology with our human energy, we can drive sustainable thinking into our operations and the work we do with clients. Its why we are committing to being carbon neutral for our own operations no later than 2025 and across our supply chain by 2030 and committed to becoming a net zero business by 2040.
When you join Capgemini, you don't just start a new job. You become part of something bigger.
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