Client Manager

To protect and enrich the lives of people around the world.Sales and Customer SuccessFull-timeOffice | Melbourne, VIC, AustraliaSenior Role: A role for someone with advanced knowledge and skills.
May involve mentoring, leading others or specialization.
Typically at least 5 years of experience.We exist to shape decisions for the better — to protect and enrich the lives of people around the world.
Our colleagues provide our clients in over 120 countries and sovereignties with advice and solutions that give them the clarity and confidence to make better decisions to protect and grow their business.About the RoleLeadership role within a leading global risk management companyService a substantial and varied client portfolioHighly successful and collaborative team with a proven record of successWhat You'll Be Responsible ForAdvocate for customers by providing feedback to internal teams on how to better meet customer needsSupport customers in gaining value from the product/service, including check-ins, training, addressing blockers to adoption, and providing best practice adviceMaintain trusted relationships with key stakeholders to help them achieve their goals and grow revenue and usageSkills You'll NeedWorks collaboratively by being open, clear in communication, and listening to achieve goalsLearning agility: Identifies and applies strategies to enhance reception, retention, and use of newly acquired information, skills, and abilitiesProblem-solving: Identifies problems and develops logical solutions that address the issues
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