The primary role of the Client Implementation Officer is the coordination and efficient implementation of all stages of the business changes implementation and new business installations for SSGA in Australia. Reporting to the Head of Investment Operations, you will interact with various key stakeholders including the Investment Operations team, Client Relationship Managers, the Client Service team, Portfolio Managers, and third-party providers to ensure efficient coordination and timely completion of any business changes and new business implementation events. The role also includes project and continuous improvement work streams.
Key Responsibilities Processing change events across clients managed by SSGA Australia, including but not limited to new mandate installations, ISDA account maintenance, in-specie coordination, client terminations, and custody changes. Ensure that relevant setups are completed in all internal systems in a timely manner.Support reviews of new mandates and products to ensure understanding of the inherent risks involved.Follow a Risk excellence framework by undertaking regular reviews of operational procedures and controls and adhering to the error reporting process.Support a culture of effective challenge to evolve daily operational processes, recommend and implement changes, and deliver continuous improvement.Develop and maintain relationships with key internal and external stakeholders as required.Participate as required in any new business implementation projects.Ensure all functional procedures are kept up to date.Position Requirements Team player and self-motivated professional with the ability to work under pressure and manage multiple priorities while maintaining high quality of service.Minimum 5 years' experience in a similar role from either an Investment Manager or Global Custodian.Relevant degree (Finance, Accounting, Economics).You will have a proven track record of meeting service level expectations.Skills / Knowledge Genuine interest and good understanding of financial markets.Strong English language skills, both written and verbal.Strong communications and organisational skills.Demonstrate ability to meet deadlines.High attention to detail required.Strong PC skills essential.What We Do. As the asset management arm of State Street Corporation, State Street Global Advisors has served the world's governments, institutions, and financial advisors for over four decades. With a rigorous, risk-aware approach built on research, analysis, and market-tested experience, we build from a breadth of active and index strategies to create cost-effective solutions.
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