Founded in 1972, ABC Bullion is Australia's largest and leading independent bullion dealer, with offices in Sydney, Melbourne, Brisbane and Perth. ABC Bullion is a member of the Pallion Group. Pallion is the largest precious metal services group in Australasia and a top 5 Australian private group of companies. This multi-national group operates facilities throughout Australia, Hong Kong and mainland China. Pallion designs, manufactures, and distributes precious metals products and related services.
We currently have an exciting opportunity for a Client Experience Specialist to join our ABC Bullion team based in the Sydney CBD.
About the role: Perform sales, client services and administrative responsibilities to drive turnover and margin on ABC Bullion products.Provide clients with exceptional service in a retail capacity.Assist and provide clients with knowledge in purchasing, selling and storing precious metals.Answer inbound phone calls and perform outbound calls to welcome clients to ABC Bullion.Answer client queries across multiple mediums including phone, email and front of house.Support front of house operations including cash room operations.Greet clients in/out of showroom, process sales and buybacks, and facilitate collections of precious metals.About you: Strong attention to detail and highly organised.Excellent interpersonal and communication skills.Ability to multitask and handle a large volume of output in a given day.Intermediate Excel and Microsoft Office skills.Previous sales and client service, as well as administration experience.Bachelor's degree or higher in commerce, business or related fields.What's in it for you: Excitement as you join the fast-paced environment of the largest and fastest growing independent bullion dealer and precious metal services group in Australia.Leave as per company policy including wellness leave (available after 12 months service).Ability to earn sales commissions (available upon completion of probation).Access to open a Gold Saver Account with ABC Bullion.Discounts on Pallion products and services.Birthday & Tenure recognition.Join our team today! APPLY NOW for this amazing opportunity.
Please note that only successful candidates will be contacted.
Pallion is an equal opportunity employer.
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