Client Engagement Specialist

Client Engagement Specialist
Company:

CareChoice



Job Function:

Sales

Details of the offer

Registered NDIS Provider since the start of the scheme in 2013
Exceptional benefits program, including access to your pay as you earn it!!
About CareChoice
CareChoice is a NDIS and TAC/ WorkSafe registered disability provider. We deliver a wide range of services and provide complex support across the Disability sector in a range of settings including home care, residential, community and Specialist Disability Accommodation.
CareChoice is committed to service excellence and works closely with clients, their families, and key stakeholders to ensure individuals receive the very best person-centred care. The CareChoice team are passionate about their work and pride themselves in delivering an exceptional calibre of service.
Our values:
Our philosophy of service provision is based upon our values of:
People, First
Brilliant Together
Bring Our Best. Always
Relentless Optimism
Benefits & culture
CareChoice is proud to be an EEO employer. We support an inclusive approach in the workplace. We celebrate our diversity and welcome staff regardless of ethnicity, faith, sexual orientation, gender identity and lifestyle choices. Aboriginal and Torres Strait Islander people are encouraged to apply.
As part of our commitment to putting People first, you'll enjoy industry-leading wellbeing support and benefits at CareChoice, including:
Access to your pay as you earn it via our financial wellbeing partner
Employee Pathways Scholarships
Employee Support Fund
Free ongoing training and development
Paid Pregnancy loss leave for either parent
Flexible work options
A number of employee wellness platforms including EAP, free flu shots and travel discounts
Discounts with several department store retailers, events & entertainment, home & technology
Further discounts with groceries & beverages, shopping & fashion, sports & leisure, fuel and transport
Car, health insurance and energy benefits
Monthly & Annual Recognition & Reward for Employee of the Month
Service Recognition & Reward Program
Career development opportunities including secondments and Job-Ride-A-Long program
From the moment you step through our doors, you'll feel welcome and supported to do your best work and really make a difference in people's lives.
Who are you?
You come with a background in disability, mental health, nursing, social work, or an allied health discipline
You understand community services and NDIS funding
You have experience writing person centred support plans
You have experience networking and creating long standing relationships with key stakeholders
Ideally we are looking for someone who is comfortable visiting people in their own homes to discuss how we can assist them and assess any risks we may need to be aware of.
You will need to have the ability to juggle more then one thing at a time, this is a fast paced role and you will need to have an ability to prioritise and manage conflicting tasks and requests.
We are looking for someone with an understanding that living with a disability can be tough and genuinely wants to make a difference in client's lives. You need to be a good listener and communicator and have an empathetic attitude.
Key components of the role include:
Building and maintaining a great network of referrers who will help you achieve your targets
Meeting clients and their families and understand the supports they need
Creating person-centred support plans that reflect the client's needs and aspirations
Ensuring that clients and referrers have a positive experience
Undertaking client risk assessments to keep everyone safe
Heaps of 'feel-good' times. We get to really make a difference, and that feels amazing!
Our head office is located in Mulgrave, in the heart of the south-east suburbs and we also have an office in Geelongâ so when you're not visiting clients, you will work between the office and home.
Mandatory Requirements:
Valid and current Victorian Driver's Licence
NDIS Worker Screening Clearance and Working with Children Check (or willing to obtain)
NDIS Worker Orientation Module
Current First Aid and CPR
Employment with CareChoice is subject to satisfactory background checks which include Professional References, Employee Working with Children Check and NDIS Worker Screening Clearance.
To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Jo at ****** quoting Ref No. 1194685.
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Job Function:

Requirements

Client Engagement Specialist
Company:

CareChoice



Job Function:

Sales

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