Client Engagement Officer (Multiple Positions)

3 months contract role with possible extension. Hourly pay rate up to $57.31/hour + Super. Work location: Canberra. PURPOSE OF THE ROLE: You will be responsible for responding to initial client concerns and complaints and are required to work across the Branch's business units, as required, providing both operational and general administrative support to ensure efficient service delivery.
Key Accountabilities: Provide high-quality frontline client-centred service delivery and support. High-level liaison skills in managing internal and external stakeholders as required. Provide high-level administration support for tasks such as managing the dedicated email inbox, rental documentation, and applications. Manage files, records, and track progression of all documentation with appropriate entries on the Homenet and related systems. Comply with legislation, policies, and professional standards. ESSENTIAL CRITERIA: Demonstrated ability to provide high-quality customer service to a diverse range of clients. A high level of effective communication (oral and written), interpersonal and liaison skills, with the ability to develop effective relationships with clients and support services. Highly developed organisational skills, including a high level of attention to detail, with experience in meeting tight deadlines and achieving results. Experience in using a range of IT business and office applications. Current driver's licence. If this sounds like you, please submit your resume by clicking the 'Apply Now'.
About Easy Authoring: Established in 2006, Easy Authoring helps jobseekers find the right opportunity to match their skill set and career progression. We are the authorised suppliers to NSW, ACT, QLD, the Federal government, and multiple corporate organisations.
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