About Us There's something special about working for a company like Macquarie Telecom.
We're not the biggest in the industry, where you're just a number.
We're not tiny enough that you've never heard of us.
We're in that sweet spot where we're strong enough to punch above our weight.
And we definitely do!
Because of this, you have the opportunity to make a difference.
About the Role As a Client Director, you'll play a dual role, balancing business development and account growth.
You'll lead the charge in acquiring new strategic customers while nurturing existing relationships to maximise revenue.
You'll own your accounts, working closely with customers to align Macquarie Telecom's solutions with their business goals.
What you'll do Build multi-level relationships across strategic accounts, delivering tailored solutions and ensuring outstanding customer outcomes.Identify cross-sell and upsell opportunities within accounts to drive revenue growth.Work with internal stakeholders, including Solution Architects and SMEs, to design and deliver comprehensive solutions for customers.Maintain up-to-date records in our CRM system, ensuring forecasting accuracy and seamless reporting.Your ideal skills and experience You have 10+ years of experience in sales or account management, ideally with a focus on telecommunications or hosting services.You possess excellent communication skills and strong negotiation abilities, with the capability to develop relationships at all levels, including C-suite.You're familiar with sales methodologies such as Challenger, SPIN, or TAS, and have a solid understanding of technical solutions like IP Networks, Mobile, Voice, and Hosting.You're a proactive and results-driven professional who thrives in a dynamic and collaborative environment.Why Us? We are one of the Top 10 AFR Best Places to Work 2024: Join a workplace that's recognised as one of Australia's best.Gallup Exceptional Workplace Award Winner: Be part of a team that's celebrated globally for its outstanding culture.Industry Leader: We have the highest Net Promoter Score on the ASX and were crowned for the world's best customer experience at the World Communications Awards.Make a Real Impact: Your ideas and actions will directly shape our products and influence the market.Invested in Your Growth: Accelerate your career with our comprehensive learning and development programs, including Gallup strengths-based training and clear career progression opportunities.Collaborative and Empowering Culture: Work with a driven team that values your decisions and encourages you to take bold actions.
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