Client DirectorClient leadership is predicated on building true partnerships with our clients by immersing our people deeper within their business than ever before.
By expanding our horizons and further interrogating our client's business challenges, we can unlock the potential to deliver broader business solutions that live outside of pure media – ultimately driving us towards the company vision.
As a Client Director, you are responsible for having a deep understanding of your client's business and challenges - this is not limited to just media & advertising.
You will work with the Client Partner & Client Managing Partner to uncover challenges to drive your client's business forward but also offer commercial opportunities for EssenceMediaCom.
You will be curious, passionate, enthusiastic, and ultimately indispensable to the client and their business.
ResponsibilitiesDrive the team culture through the development of a team engagement plan.Build strong relationships with each of the SBUs.Promote the connections planning process.Work closely with the Strategic Planner on the creation of unique and insightful channel strategies that meet the client needs.Share 'great work' – from your team with the wider agency & also from EssenceMediaCom with your clients.Be aware of awards as they arise and identify client campaigns that can be entered.Work with the Client Managing Partner on developing action plans that continually improve performance evaluation scores (e.g.
TRR, third party or client-owned reviews).Build/Maintain strong client relationships through best-in-class servicing.Have a high level of face-to-face interaction with clients.Immerse yourself in the client's business, category, and market trends.Identify, create, and convert strategically relevant revenue opportunities for EssenceMediacom's diversified services.Assist the Client Partner to accurately forecast revenue and billings.Manage the client's and Essence MediaCom's financial processes accurately (e.g.
ensure that any 90+ day debt is minimized).Have visibility on the resource in the team and its profitability – regularly checking staff/cost ratios and timesheet analysis.Track all Clients PRIB (where relevant) on a monthly basis.More about the roleYou get to work on super fun, iconic brands!
You will operate in a seamlessly integrated way across strategy, planning, investment, creative, business sciences and analytics, data, and technology.
You will join a world-class team committed to establishing a new high water mark in the media industry.
We challenge conventional thinking to build, propel, and supercharge our clients' businesses at scale and lead our industry in critical areas such as diversity, equity, inclusion, and sustainability.
You are tasked with big goals: building breakthrough growth for brands and leading with breakthrough thinking in our industry.
Our people are at the heart of this work because their ideas will enable us to decode the intersections of people, content, and technology to bring our aspirations to life.
Our success is down to our eclectic, diverse, and talented people.
Apply now and send your CV via the link!
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