Client Coordinator At Wavemaker, we believe there always is a better way to grow. By Positively Provoking Growth for our clients, our people and our partners, we shape decisions and experiences through media, content and technology.
We are part of GroupM and WPP; the largest media buying alliance and marketing communications group ranked #1 in the world. In Australia and New Zealand, we have over 250 people working across six offices: Adelaide, Brisbane, Melbourne, Sydney, Perth and Auckland.
We pride ourselves on our culture and our people. Our goal is to make our workplaces as vibrant and diverse as the cities we work in. We are achieving this by building a workforce that represents the complete spectrum of backgrounds and experiences. We're committed to cultivating a work environment which is diverse in representation and thought, that promotes and celebrates inclusivity and provides equitable opportunities to all.
ROLE OUTLINE: The role of the Client Coordinator is to provide support to the Client Leads across multiple Clients through all aspects of the process (campaign briefing, planning, development, implementation, reporting and administration support) to ensure the smooth operation of accounts.
ROLE REQUIREMENTS: Passion for the media industryInquisitive and demonstrates desire to understand and know moreGood attention to detailProblem solving mentalityClear communicatorStrong time-management is reliable and meets deadlinesResults Driven. Passionate about delivering business results for clientsWHAT SUCCESS LOOKS LIKE: In 3 months:
Immersed yourself in the team with an understanding of the status of all active and upcoming campaigns.Established collaborative relationships with all key stakeholders and internal reports.A strong understanding of and can clearly articulate the Wavemaker proposition, and core Client processes and our way of working.In 6 months:
Demonstrated your ability to deliver on all aspects of the role in an efficient, effective and proactive way.Strengthened your key stakeholder relationships to deliver great teamwork consistently.Supporting processes for specific allocated clients/campaigns, ensuring that your manager and wider team are regularly updated, demonstrating excellent attention to detail.In 12 months:
Proactively adding value to the team.Building strong relationships with stakeholders, representing the Wavemaker team appropriately and ensuring that our client deliverables are delivered to the highest quality.Working at Wavemaker Wavemaker is our name, our mission and our method. We believe there is always a better way to grow. Our attitude, Positive Provocation, is defined by the idea that what got you here, won't get you there. Today that seems more appropriate than ever. We don't provoke for the sake of it, we provoke to create innovative and better outcomes for our clients.
Being a provocateur means:
Being experts in the known, but curious about the unknownInspired to do anything, but deliberate in our choicesDelivering on-time in-full, but knowing it's always in betaMaking media, not just buying itBringing 100% of ourselves, 100% of the timeInclusive policies Flexible work environmentInclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.Discounts and corporate benefitsContinuous training and development opportunitiesResearch shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. Here, we strongly encourage you to apply if you're interested: we'd love to know how you can positively impact our team with your experience! We believe that diversity is vital and positively influences the environment in which we operate. We are committed to fostering a diverse and inclusive work environment that is free of discrimination, harassment or bullying. Race, colour, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability or veteran status have no bearing on our hiring decisions, we encourage all applicants. Apply now and send your CV via the link!
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