Location:(Hervey Bay-Queensland, Maryborough-Queensland, Australia)Right at Home Central Qld provide caring, compassionate, respectful, and high-quality holistic care in Aged, Disability, Transitional & Palliative Care and Hospital in the Home to the Wide Bay Region, QLD, AustraliaRight at Home Wide Bay are growing the team and require a Client Coordinator in our Hervey Bay Office.Qualified EN or RN's are encouraged to apply. This position is a fulltime role.Our staff are important to us and will work under the supervision and with support / mentoring of a care manager according to their scope of practice as defined by the Australian Nursing and Midwifery Board. (If applicable)A successful candidate will have the following:A passion for high quality client-focused care in a community settingExceptional communication skillsAble to work autonomously and within a team environment.Excellent time management and organisation skillsCommitment to ongoing professional developmentA successful candidate will be able to:Our preferred candidate will demonstrate client-centred practice, showing empathy, and treating others with dignity and respect. You'll be a natural relationship builder, helpful, and reliable; making you a great asset to our team.Your new role will be responsible for:Meeting with clients and their families, assessing their needs and building strong connectionsConducting client care assessments and preparing care plans to best meet client requirementsProvision of some nursing care and in-home care services as needed.Handling information requests, feedback, and general enquiries Ensuring all documentation is accurately and comprehensively completed in Right at Home databases and software programsInterprets health, aged and disability care policies and regulations for carer and nursing staff and employees.Ensures compliance with local, state, and federal regulatory agencies related to aged and disability care services.Implementing and maintaining all relevant operating systems including Visual Care, policies & procedures & service conditions for caregivers, nurses & other care professionalsEnsuring Caregiver Management meets "best practice" standards including encouraging on-going professional development of the Care TeamServes as a liaison with the accounts department, ensuring proper billing in line with the care plan.Compliance with OH&S regulationsQualificationsEN/RN in community nursing 1-2 years with current AHPRA registration, preferred however not essentialAnd or Cert III/Cert IV (Aged/Disability Care) minimum 4years experienceExperience within the aged care/disability/mental health in community settingUnderstanding of Aged care & Disability standards and consumer directed careFirst Aid, current CPR and National police checkWWC (or willingness to obtain)Driver's licence and reliable car with comprehensive insuranceHigh level of computer literacyUnderstanding of clinical governance and continuous improvementPossess a 'can-do' positive attitude and work well in a team environmentPreferred SkillsAn outgoing personality with high energy levels, good communication skills and personable telephone mannerAbility to problem solve and think quickly under pressureAbility to multitask with a strong attention to detail while keeping calm and focusedExcellent networking, consultation skills to develop new referral sources and relationships with appropriate external organisationsExcellent customer service skills with exceptional verbal and written communication skillsSound knowledge and understanding of home care services and guidelinesknowledgeable in wound care, catheter care, peg feedingSound knowledge and understanding of NDIS services and guidelines#J-18808-Ljbffr
