Kieser is an integrated Physiotherapy, Rehabilitation, Strength & Conditioning Clinic with a team of Physiotherapists, Exercise Physiologists and Exercise Scientists.Accelerate your career in customer service and healthcare by joining the Kieser team as their new Client Advisor. This is a concierge customer service role suitable for someone who is bubbly, confident and has prior customer service DescriptionClient Advisors are Kieser's concierge service. We're energetic, positive, friendly and outgoing people with exceptional customer service, sales and communication skills. We have an A+ attitude, an eye for detail and are the go-to person to answer questions and solve problems for our clients and a Client Advisor you will:Coordinate appointments / manage clinic diaryProcess client payments (EFT, HiCaps, cash, online payments)Provide administrative support to our team and the clinicHost our clients like they're your favourite dinner guestsWe are looking for someone who thrives working in a busy, client-facing environment. This role is ideal for someone looking to join a high-performing team, that is interested in healthcare and living an active lifestyle.QualificationsEssential: Experience using software systems and computersPreferred: Experience processing card payments & cash handlingPreferred: 1+ year experience in customer service, hosting or receptionPreferred: Experience in medical, allied health or fitness environmentAdditional InformationOngoing role - open to part time or full timeClient Advisor shift timesin clinic are between between Mon-Fri 7.00am – 8pm and Sat 7.00am - 3.00pm (shifts and rosters are set based on clinic and client demands)Salary is aligned to tiers in the Health Professionals and Support Services Award 2020 – position begins at Level 3Kieser is an inclusive workplace and we encourage people from all backgrounds to applyInduction weekAccess to our state-of-the-art strength and conditioning facility without charge + concessional fees for family members on both physio/EP and membershipsOngoing training and developmentBrilliant career pathways within the Kieser network1 day of Kieser recharge leave and a half day of birthday leave (In addition to your annual and personal leave)Only shortlisted candidates will be contacted. #J-18808-Ljbffr
