Client Advisor

Company Description
Kieser Australia is a network of integrated Physiotherapy, Rehabilitation, and Strength & Conditioning Clinics.
Our team of Physiotherapists, Exercise Physiologists, and Exercise Scientists are dedicated to providing the highest standard of care using science and evidence-based methods to achieve the best outcome.
Job Description
We are thrilled to be opening our first country regional clinic in Bendigo in January 2025.
Join the new Kieser Bendigo team as a
Client Advisor , a role committed to welcoming our clients with enthusiasm and care. Responsibilities include:
Coordinating client appointments and managing a busy electronic clinic diary
Processing client payments (EFT, HiCaps, MediPass)
Promoting Kieser's products and services
Conducting membership consults
Providing administrative support to the leadership and clinical team
Answering questions and resolving problems for clients and team members
Consistently deliver high-quality service in accordance with Kieser standards
Ideal candidates thrive in a client-facing environment, exude positivity, and consistently deliver exceptional experiences. Attention to detail and superior computer and IT skills are beneficial.
If you are passionate about building relationships and growing your career in healthcare, we'd love to hear from you.
Shift times are generally Mon-Fri 7.30am – 7pm / Saturdays 7am – 3pm
Qualifications
Required
Valid working rights in Australia
First Aid & CPR Certification
National Police Check
Desirable
Minimum 1-2 years relevant work experience
Additional Information
BENEFITS
Complimentary access to our strength and conditioning facility + concessional fees for family members
Comprehensive induction and ongoing professional development
Career pathways within Kieser
Wellbeing Program
1 day of Recharge Leave and a half day of Birthday Leave
An unbeatable team culture, fun working environment and social events
Leadership Program for aspiring leaders
12 weeks paid parental leave for primary carers
DIVERSITY & INCLUSION
We value inclusion and diversity and are committed to creating a safe, confident, and celebratory work environment. We encourage people from all backgrounds to apply.
Only shortlisted candidates will be contacted.
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