Client Advisor- Gladstone

Join Attune, Australia's leading independent hearing healthcare provider, on a mission to enhance the quality of life for those who trust us.With over 40 clinics nationwide, we're dedicated to delivering top-tier service and personalized hearing care solutions to our valued clients.As we continue to grow, we're seeking a passionate and driven individual to join our team as a Client Advisor!About the Role: As a Client Advisor, you'll serve as the primary point of contact for our customers, ensuring their experience at our clinic is exceptional from start to finish.Your responsibilities will include: * Building rapport with patients and providing top-notch customer service.* Assisting with bookings, consultations, and front desk operations.* Conducting initial hearing checks and supporting Hearing Care Professionals.* Ensuring compliance with store administration guidelines.* Managing sales stock levels and post-sales services.* Overseeing clinic operations to ensure smooth functioning.We're searching for someone with: * Previous sales and clienteling experience, with a track record of meeting targets.* A customer-centric approach and the ability to build strong client relationships.* Excellent communication skills and attention to detail.* A proactive attitude and willingness to support team members.To thrive in this role, you'll need to: * Demonstrate proven administration skills with a focus on compliance.* Be enthusiastic, approachable, and dedicated to delivering exceptional customer service.* Possess strong organizational and multitasking abilities.* Have a drive to exceed KPIs and targets.If you're ready to make a difference in people's lives and be part of a dynamic team, apply now to join