Are you a smart, fast, driven Client Account Manager who wants to be part of the most dynamic and creative Digital Marketing and Coaching Company in Australia?
If you've got a passion for marketing & coaching, you're skilled in interpersonal relationships, and you're a lightning fast learner, you might just be the person we're looking for. We are an online digital marketing and business coaching company aiming to help healthcare professionals grow their businesses through our advanced marketing and business systems.
You'll be part of a company that has one main goal: Helping people get more of what they want out of life. By helping people create successful businesses, we help them to create successful lives. We've got a ton of exciting new projects in the works this year…so many that we need a new Client Account Manager to join our team!
Please ONLY apply to this position if YOU are an A Player wishing to excel daily in a high energy team.
ABOUT YOU You are smart, fast and confident. You have super high emotional intelligence. You are extremely accountable for your outcomes. You're passionate and outgoing. You thrive on personal development. You know the value of coaching. You absolutely need to want to grow! You demand excellence of yourself and thrive on feedback. You are energised and create energy. You are results-focused and drive yourself to get the best results. You are a lightning fast learner. You're highly resilient and adaptable. This role is a full-time position that reports directly to the head of Marketing, while also working closely with other key members of the team. Duties and Responsibilities The Client Account Manager will work closely with our coaching team to ensure our clients are engaged and getting results in our program. You will plan, schedule, implement and evaluate campaigns with the aim of driving more engagement with our clients. In addition to this, you will be responsible for:
Drive client success through regular interaction and engagement online. Liaise with our videographers, copy writers, and graphic designers to execute community content. Manage escalation of client concerns, liaising with relevant internal teams in the resolution of escalated incidents/issues. Support our coaches to deliver world-class content for our clients. Ensure our content in our members portal is up to date. Assist with our local and international marketing events we host for our clients. Work with our internal team to complete client requests. Increase attendance to our coaching sessions. Content and Content management. Ensure we have new client case studies coming through from clients on a weekly basis. Here's what you'll get when you join the Practice Acceleration Team: Over $15,000 in Annual Marketing & Coaching Training - We are obsessed with personal and professional development. Something you've always wanted to learn? We offer professional and personal development opportunities, so let us know what you want to learn, and we will make it happen. All team members get accredited in our digital marketing certification upon completion of our training programs. Full Training and Support – Every new team member will go through a 4-week training course to make sure you are fully confident in your role. We also run a peak performance environment with daily, weekly, and quarterly support to make sure you reach your goals. You'll also see behind the scenes of how we grew our business from scratch to the biggest marketing and coaching company for healthcare practices in Australia. Travel with our team to our events - Join us and hundreds of our clients at our bi-annual Industry famous 3-day intensives. You'll be staying in luxury and dining at the best restaurants with our amazing team and clients. Generous salary – We want Australia's best talent and reward as such. If you are looking to relocate, we will pay for your relocation costs. Young and vibrant team – Learn and thrive with some of the country's most switched-on digital marketers and growth experts. Plus, you'll be working for the Boss Tristan Bond himself. Amazing growth prospects & long-term career growth – You'll get to work in a fast-growing online training company, where there are loads of growth opportunities. The Culture - Forget the traditional corporate culture. We left that behind years ago for a reason and have created something entirely different! At Practice Acceleration, we're all family and here to support you however we can! If you want to step into a role with great marketing and business opportunities, enjoy knowing all the details and have a go-getter attitude, this just might be the role for you!
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