EMERGENCY RESOURCE TECHNICIAN - 911 DISPATCHER DO YOU ENJOY MAKING A DIFFERENCE IN PEOPLE'S LIVES?
You can work in a team environment while helping people as a 911 dispatcher. Join our team at Clermont County Department of Public Safety and receive hands-on training, great benefits, and paid time off while performing fulfilling work.
Clermont County offers a great benefits package to its full-time employees including, but not limited to:
Full Time employment with 12-hour shifts, which allow every other Friday, Saturday & Sunday off Health, Dental and Vision Insurance (single to family plan options to fit your needs) Life Insurance - $25,000 at no cost to employee; option to purchase supplemental coverage for self and spouse/child(ren) Paid Holidays - 11 days per year Paid Vacation (2 weeks of vacation accrued after one year of employment) Paid Sick Leave Annual Personal Day Earned Personal Days Long-term Disability – at no cost to employee Employee Assistance Program (EAP) Student Loan Forgiveness – Public service employees may be eligible for student loan forgiveness through the Public Service Loan Forgiveness (PSLF) Program Ohio Public Employee Retirement System Job Title: Emergency Resource Technician
Department: Clermont County Board of County Commissioners, Department of Public Safety Services
Type: Full-Time Permanent
Wage Rate: Step 1 - $19.76
Hours: 12 Hour Shifts, Night Shift-6PM to 6AM; 2 On/2 Off, Every other weekend off
Probationary Period: 1 Year
Bargaining Unit Position: Yes; FOP
FLSA Status: Non-Exempt (eligible for overtime)
Work experience in emergency dispatching is preferred but not necessary. We offer training in-house to help you succeed in becoming a dispatcher.
Must have a high school education or equivalent and no criminal convictions. Applicants must possess a valid driver's license.
Essential qualities for a 911 Dispatcher include active listening skills, multi-tasking, good written and verbal communication. Dispatchers need to demonstrate the ability to prioritize tasks based on importance and urgency while remaining calm. Under supervision, this job requires the Dispatcher to operate a radio and computer equipment, while processing phone calls and radio traffic.
Job Duties Include:
Answering emergency and non-emergency phone lines Obtaining pertinent information to pass along to responders Operating radio and computer equipment Providing standardized emergency medical instructions to callers using a medical protocol Making decisions in a timely manner with little information Working with Police, Fire and EMS agencies Assisting public and other agencies with disaster responses Demonstrating regular attendance Operating NCIC/LEADS inquiries as requested by Law Enforcement agencies Location: DEPT OF PUBLIC SAFETY SERVICES
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