Responsible for ensuring the smooth and compliant movement of international shipments through customs and regulatory processes. You will collaborate closely with our customers, government agencies, and internal teams to facilitate efficient customs clearance operations and maintain regulatory compliance.
Handle end-to-end customs clearance processes for import and export shipments, ensuring compliance with local and international regulations.Review customs documentation, classify goods according to customs regulations, and determine duty rates and tax liabilities.Resolve customs-related issues and provide exceptional customer service by addressing customer inquiries and proactively resolving any clearance issues.Collaborate closely with government agencies, regulatory bodies, and internal teams for efficient and timely clearance.Minimum Education Secondary education or equivalent.
Minimum Experience At least three (3) years of work experience in Customs.For Associate level, no prior experience is required.For Lead level, at least five (5) years of work experience in Customs, of which at least two (2) years at FedEx/TNT is required.Knowledge, Skills and Abilities Strong knowledge of customs regulations, procedures, and trade compliance.Proficient in customs clearance software and online customs portals.Working knowledge of Microsoft Office & PC.Strong interpersonal and problem-solving skills.Proven expertise in planning & organizing, with strong accuracy & attention to detail.FedEx is an equal opportunity/affirmative action employer committed to a diverse, equitable, and inclusive workforce. We enforce fair treatment and provide growth opportunities for everyone.
All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Our Company FedEx is one of the world's largest express transportation companies, consistently selected as one of the top 10 World's Most Admired Companies by "Fortune" magazine. Every day, FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe.
Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future.
Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970s.
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