Join Australia's leader in sustainable, total waste management solutions.
Customer Service Officer About Us Join us at Cleanaway and contribute to making a sustainable future possible, together!
We transform waste into resources and renewable energy. When you start to think of waste as a resource, it opens a world of possibilities.
As a high growth, ASX listed organisation with over 7500 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company with industry leading HSE performance. We are Australia's largest company in this sector, providing essential services to millions of customers and communities nationally.
The Opportunity As a Customer Service Officer at Cleanaway, you'll be at the forefront of delivering exceptional service and ensuring operational excellence. Here's what you'll do:
Engage with customers via phone, email, and online platforms, providing expert assistance and resolving inquiries efficiently. Collaborate closely with internal teams to coordinate service requests, schedule collections, and manage customer accounts. Proactively communicate service updates, promotions, and initiatives to our valued customers. Maintain accurate records of customer interactions and contribute to continuous improvement initiatives. About You We're looking for passionate individuals who thrive in a fast-paced environment and love to engage with customers:
Excellent communication skills with a positive and energetic attitude. Strong problem-solving abilities and keen attention to detail. Ability to juggle multiple tasks and prioritise effectively. While previous customer service experience is a plus, we welcome candidates with a passion for customer satisfaction and a desire to learn! Benefits Competitive salary package Flexible working arrangements Career opportunities in a high growth, Australian business Supportive and safe work environment Paid parental leave Great company benefits: Employee share program, company discounts, salary packaging, flu vaccinations, EAP, discounts on private health insurance and more. Our Process Our recruitment process involves a number of checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right-to-work status.
We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.
Join us on our exciting journey towards a sustainable future. 2 x Customer Service Officers wanted for our Cleanaway Dandenong team. Full-time permanent role with option to work from home a couple of days a week once you are trained up!
Servicing our customers and communities across Australia with a focus on safety and quality.
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