Apply now Job no: 501711INTDKWork type: 38 HOUR WK - ROSTEREDLocation: SUNSHINE COASTCategories: Claims Step into a role that's all about taking action, where you'll navigate negotiations and learn technical aspects of the claims process.
If you pride yourself on delivering fantastic customer service and are seeking a challenging and rewarding opportunity, exploring the role of a Recoveries Advisor could be a fantastic next step for you.
About the role: As a Recoveries Advisor in our Third Party Care team, you will play a key role in supporting vulnerable people who have been involved in an accident, helping them through difficult situations and working with them to find fair solutions.
Your goal will be to listen, understand, and help reach a resolution that benefits everyone involved.
You will work closely with our clients and third parties throughout each stage of the claims process, helping to meet important milestones and keep everything on track.
About you: Committed to delivering outstanding customer experiencesHigh levels of empathyStrong negotiation and communication abilitiesConfident and effective in managing conflict and resolving disputesOpen to learning and adapting to achieve top resultsKnowledge of the insurance claims process is a plus, but not requiredWhat We Offer: Permanent full-time position with competitive salary + incentive componentCareer progression opportunities prioritizing internal promotions22 Days Annual Leave, plus volunteer leave and yearly Salary ReviewsPaid induction training and ongoing career developmentOnsite Barber, Brow Bar, and Massage TherapistGames Room and free use of the Youi Bicycle FleetBoxing, Pilates, HIIT & Strength, Yoga, Run/Walk Club, and Mindfulness classesFree Skin Checks, Flu Jabs, and Wealth Mastery SessionsDiscounted Insurance ProductsGreat Work-Life Balance with set start and finish timesCasual Dress CodeAbout Youi: At Youi, we redefine insurance, and our team is as diverse as our approach.
With over 2400 employees, we continue to grow, delivering exceptional insurance solutions across various products and channels.
Our values—dynamic, human-focused, honest, and passionate—shape a culture that stands out.
Join us and be part of a team making a difference in the insurance industry.
Advertised: 22 Nov 2024 E. Australia Standard TimeApplications close:
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