Hello Claims provides a purpose built and market leading assess and repair solution. Our client's portfolios cover multiple categories including passenger vehicles, trucks, machinery, caravans, motorcycles, marine and motor vehicle liability claims. We have offices in Sydney, Coffs Harbour, Sunshine Coast, Cairns and multiple regional areas providing a comprehensive nationwide footprint.
We have been recognised as one of the best businesses at the forefront of innovation and Technology.
We have a brand-new work from home opportunity for an On-Road Motor Assessor to join us in Melbourne. The position is responsible for the assessing phase of the claim's management process and to ensure that assessments are conducted in a timely and professional manner with a strong customer focus.
The role in brief includes but is not limited to the following: Prepare and manage motor related insurance claims, including the submission of assessment report, completion of scope of works and costing estimation.Undertake allocated assessments and complete all related activities within the set timelines. Partner with customers, clients, trades and internal stakeholders to resolve queries in relation to insurance claims.Escalate to Management any technical or customer service issues.Support with projects as required.We are looking for someone who can bring the following skills to the company: Minimum of 2 years' experience in a previous Motor Vehicle Assessor Role within the Australian marketFull Driver's License required and must be Automotive Trade Qualified and have professional membershipsKnowledge of best practice repair methodologiesSelf-starter who is able to prioritise with ease and work autonomouslyCare about the quality of your work and have strong attention to detail as well as strong computer skills and ability to navigate new processes quicklyWhat we offer you: In return for your hard work, we offer excellent benefits, a great working environment and a clear career path! Attractive remuneration package.An opportunity to accelerate your career in an award winning and growing international company.Great company culture and a supportive team.Ongoing support and development from experts who are the best in their field.Any offer of employment is dependent upon the satisfactory completion of background checks by AUB Group or by an external third-party on our behalf. AUB Group and Hello Claims welcomes all people regardless of ethnicity, faith, sexual orientation, and gender identity, and we are dedicated to providing a workplace environment that supports and values diversity, inclusion and equality If you would like to be part of the Hello Claims team, please apply today!