$65,000 – $85,000 per year + Super and CommissionsAt Bluewell Insurance Brokers, we have proudly been in business for 15 years, providing exceptional business insurance solutions tailored to our clients' unique needs. With a beautiful office in Surfers Paradise boasting stunning hinterland and ocean views, we pride ourselves on our commitment to excellence and customer satisfaction. Join our dynamic team and help us make a difference in the world of business insurance!Position Overview: We are seeking a skilled Claims Officer to assist our claims department and ensure a seamless claims process for our clients. The ideal candidate will have a strong background in claims management, along with experience in account management, to effectively oversee claims operations and maintain excellent client relationships overseeing a small book of business.Key Responsibilities:Manage the end-to-end claims process for business insurance policies.Oversee a team of claims adjusters and support staff, providing guidance and training as needed.Collaborate with underwriters, brokers, and clients to resolve claims efficiently.Analyze claims data to identify trends and improve processes.Ensure compliance with industry regulations and company policies.Maintain strong relationships with clients, addressing their concerns and providing updates on claims status.Develop and implement strategies to enhance client satisfaction and claims processing efficiency.Qualifications:Minimum of 2 years of experience in claims management within the insurance industry and either Tier 1 or Tier 2 Qualified.Strong knowledge of business insurance products and claims processes.Excellent communication and interpersonal skills.Ability to lead and motivate a team effectively.Detail-oriented with strong analytical and problem-solving skills.Salary range will be negotiated based upon experience.If you are passionate about claims management and have the experience we are looking for, we would love to hear from you!
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