Claims Handling Team LeaderApply locations Perth posted on Posted 2 Days Ago job requisition id R-149193
Claims Handling Team Leader– Salary circa £32.000 Are you someone who is self-motivated and looking for a new challenge and keen to get exposure to a Team leader role within commercial property claims? We have a fantastic opportunity to join our leadership team in Perth!
A bit about the job: The successful candidate would be leading one of our 5 teams across commercial property claims and you will be accountable for:
Team Leadership: Managing and motivating a team of frontline claims handlers.Resource Management: Planning and managing resources to meet service level agreements.Performance Improvement: Using data to identify trends and improve performance.Celebrating Success: Sharing best practices and celebrating achievements with other leaders.Skills and experience we're looking for: Relationship Building: Ability to build great relationships with brokers to improve sentiment and skilled in handling commercial property escalations or have experience in technical escalations and problem solving.Data Analysis: Proficient in understanding data and using it to identify areas of improvement within the team.Process Improvement: Passionate about identifying and removing unnecessary steps and able to challenge processes and suggest smarter ways of working.Workload Management: Capable of managing team workload and organising resources and able to remain calm under pressure.Communication and Motivation: Excellent communicator and motivator and drive initiatives to improve team engagement.What you'll get for this role: Starting salary circa £32.000 (depending on location, skills, experience, and qualifications).Bonus opportunity - 8% of annual salary. Actual amount depends on your performance and Aviva's.Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days.Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts.Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme.Brilliantly supportive policies including parental and carer's leave.Flexible benefits to suit you, including sustainability options such as cycle to work.Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others.We take your wellbeing seriously with lots of support and tools.Aviva is for everyone: We're inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.
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About UsWe help our 19.5 million customers to save for the future and manage the risks of everyday life. To give these customers the best possible products and service we know we must make Aviva the most attractive choice for talented, entrepreneurial people with diverse backgrounds and an evolving range of expertise and insight.
So, we're passionate about helping our 23,000 people to do the best work of their lives, to enable them to make a positive difference to the lives of our customers.
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