Job DescriptionLocation: Melbourne | Eastern Metropolitan
Job type: Full time
Organisation: Ambulance Victoria
Salary: Salary not specified
Occupation: Human Resources
Reference: AV/1830344
At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. It is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you join a team dedicated to bringing our vision of 'Outstanding emergency health care every time' to life.
We are seeking 3 x Claims Coordinators to provide administrative assistance, complete priority tasks and worker's compensation management activities.
We are looking to fill:
1 x Full Time, Permanent1 x Full time, Fixed term to 13 October 20251 x Part time (0.6 FTE), 12 month fixed termWhile WFH/Hybrid options are available, it is essential that the successful applicant maintains a presence at Doncaster in line with our hybrid working model.
About the roleReporting to the Senior People Partner, responsibilities of this position include, but are not limited to:
Confidently understand and apply Worker's compensation program objectives and legislation across administrative and service delivery tasks including but not limited to, database management, claim lodgement, calculation of Pre-Injury Average Weekly Income, compensation payments, reporting and liaising with AV's Worksafe agent.Communicate professional and related technical advice to staff, peers, managers and providers using the appropriate medium for communication and addressing the needs of different audiences and different situations.Prepare briefs on sensitive issues for consideration by internal and external stakeholders and is consistent with client assessments, financial reconciliation reports, and claims management documentation.About youTo be considered for this position you will possess:
A degree or relevant industry certification with subsequent relevant experience or an equivalent combination of training and relevant experience.Experience in the administration of WorkCover claims including pay calculations.Working knowledge of worker's compensation legislation & relevant practices.Proven experience in using computerised claims management, financial and management information systems, including Microsoft Word, Excel and Access.Working at Ambulance VictoriaAs a valued member of AV you will enjoy a professional working environment that recognises the importance of work/life balance. We offer salary packaging options, generous personal leave entitlements, accrued days off for full time roles, and other benefits including free on-site parking.
We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community. If you are ready to be an integral part in bringing our values of Care, Accountability, Respect and Excellence to life at AV, we want to hear from you!
Important informationBy applying for a position, you agree to undertake an assessment of any Secondary Employment or outside interests, in line with AV's Secondary Employment procedure. This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the role.
Successful applicants will need to be willing to complete pre-employment screening including references, misconduct and Police Checks.
This position is classified AV3 under the Ambulance Victoria (Management and Administrative Staff) Enterprise Agreement 2021.
The position description can be found on the AV Careers website here.
How to applyYour application is an integral part of the selection process and should include:
Cover letter outlining your experience and interest in the position (specifying which position you are applying for).Current resume.A separate document individually addressing the key selection criteria from the position description.Applications must be submitted by 11.59pm AEDT on Sunday 24 November 2024. Applications must be submitted via the AV Careers Centre website here to be considered. Emailed applications will not be accepted.
For further information, please refer to 'Applying for a position with Ambulance Victoria'. For any further queries please contact recruitment via or .
At all levels of our organisation a diverse and inclusive workforce allows us to deliver the Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people.
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