Claims Consultant | Southbank

Senior Claims ConsultantStaff BenefitsSmall team, supportive management structureFull time, permanent role located in SouthbankOnsite Training with a dedicated Training CoordinatorContribute to a small team assisting in processing insurance claims, offer superior customer service and liaising with a variety of stakeholders.The RoleJoin our client in the automotive industry, providing superior customer service to policy holders, agents and mechanics. Enjoy the variety of claims including car, motorbike and caravan.This role incorporates manual processing of claims, customer contact and administrative duties. This role is standard full-time hours of 8.30am to 5pm, Monday to Friday.Key DutiesRaising and processing of claimsAnswering inbound and outbound enquiries from a variety of internal and external stakeholdersProcessing of transfersDispute processing and handlingRecords maintenanceWork as a team during peak periods to maintain fast processing timesWhat is on offerFull onsite training with continued supportAccess post probation to the companies Reward and Recognition ProgramFun team environment with perks such as confectionary suppliesAdditional gifted day of leave on your birthdayAbout YouYou have had experience in the autmotive industry and understand the technical nature of vehiclesBackground in salary packaging or novated leaseExperience and proficiency in administrative tasksCommitment to providing excellent customer serviceExceptional computer literacy and software adaptabilityGreat time management and problem-solving skillsFull, Permanent Working RightsIf this sounds like a role for you, reach out to Harley via phone on 8632 9900 or Apply with your current resume via the DFP PortalDFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via ****** or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.#J-18808-Ljbffr