Claims Consultant - Professional IndemnityOur client is seeking a highly skilled and experienced Claims Consultant to manage professional risk indemnity claims. This role offers an attractive salary range of $130,000 - $140,000 and is based in the vibrant heart of Melbourne's CBD. The successful candidate will be responsible for providing a full legal defence and/or resolution of all claims, ensuring an optimum and efficient service to customers. This is a fantastic opportunity to join a leading organisation that values commitment, collaboration, and empathy.Hybrid working (1 day per month in office)50% off home and motor insurance13% SuperannuationDiversity in portfolioWhat you'll do:As a Claims Consultant, you will play a pivotal role in managing professional risk indemnity claims. Your day-to-day responsibilities will include providing clear instructions on litigated claims, negotiating with claimants for non-litigated claims, administering claims processes, setting reserves for each claim, and delivering exceptional customer service. You will also contribute to our client's objective of being a leader in the intermediated insurance industry through your commitment to effective teamwork.Provide clear instructions and guidelines on litigated claims to legal practitionersNegotiate with claimants for non-litigated claims to ensure cost-effective outcomesAdminister claims including cheque processing, auditing and reviewsSet reserves for each claim reflecting the most probable financial outcomeDeliver exceptional customer service ensuring full protection provided by the policySupport the achievement of being a leader in the intermediated insurance industry through effective teamworkWhat you bring:The ideal Claims Consultant will bring proven experience in managing professional risk indemnity claims. You have strong negotiation skills which you utilise to achieve cost-effective outcomes. Your experience extends to administering various aspects of claims processes including cheque processing, auditing and reviews. You are adept at setting reserves for each claim that reflect the most probable financial outcome. Above all, you are known for your exceptional customer service skills and your commitment to effective teamwork.Proven experience in managing professional risk indemnity claimsProven experience working in a legal role or has a legal degree (Desirable)Strong negotiation skills for achieving cost-effective outcomesExperience in administering claims processes including cheque processing, auditing and reviewsAbility to set reserves for each claim reflecting the most probable financial outcomeCommitment to effective teamworkWhat sets this company apart:Our client is renowned for their commitment to delivering exceptional services within the intermediated insurance industry. They offer flexible working opportunities and generous pension contributions. Their supportive leadership fosters an inclusive environment where every team member feels valued and empowered. They are committed to nurturing talent through continuous training opportunities.What's next:Ready to take your career to new heights? Apply now!Aboriginal and Torres Strait Islander Peoples are encouraged to apply.To apply please click apply or call Ali Alpe on +61 3 8628 2166 for a confidential discussion.About the job:Contract Type: PermanentFocus: Customer ServiceSalary: AUD130,000 - AUD140,000 per annumCome join our global team of creative thinkers, problem solvers and game changers. We offer accelerated career progression, a dynamic culture and expert training.
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