Claims Consultant

Contribute to a small team assisting in processing insurance claims, offer superior customer service and liaising with a variety of stakeholders. The Role
Join our client in the automotive industry, providing superior customer service to policy holders, agents and mechanics. Enjoy the variety of claims including car, motorbike and caravan.
This role incorporates manual processing of claims, customer contact and administrative duties. This role is standard full-time hours of 8.30am to 5pm, Monday to Friday.
Key Duties
Raising and processing of claimsAnswering inbound and outbound enquiries from a variety of internal and external stakeholdersProcessing of transfersDispute processing and handlingRecords maintenanceWork as a team during peak periods to maintain fast processing times What is on offer
Fullonsite trainingwith continued supportAccess post probation to the companiesReward and Recognition ProgramFunteam environment with perks such as confectionerysuppliesAdditionalgifted day of leaveon your birthdayAbout you Prior contact centre experienceExperience and proficiency in administrative tasksCommitment to providing excellent customer serviceExceptional computer literacy and software adaptabilityGreat time management and problem-solving skills APPLY NOWor call Janelle atDFP Recruitment Gippslandon03 5176 3140.



DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via ****** or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
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