Claims Consultant

Your automotive experience matched with a fantastic phone manner will ensure you deliver superior service in processing insurance claims and liaising with a variety of stakeholders. The RoleJoin our client in the automotive industry, providing superior customer service to policy holders, agents and mechanics. Enjoy the variety of claims including car, motorbike and caravan.This role is standard full-time hours of 8.am to 5pm, Monday to Friday. Key DutiesRaising and processing of claimsAnswering inbound and outbound enquiries from a variety of internal and external stakeholdersProcessing of transfersDispute processing and handlingRecords maintenanceWork as a team during peak periods to maintain fast processing times What is on offerFull onsite training with continued supportAccess post probation to the companies Reward and Recognition ProgramFun team environment with perks such as confectionery suppliesAdditional gifted day of leave on your birthday About youPrior contact centre experienceExpereince in the Automotive Industry (all types of expereinces and knowledge considered)Experience and proficiency in administrative tasksCommitment to providing excellent customer serviceExceptional computer literacy and software adaptabilityGreat time management and problem-solving skillsAPPLY NOW or call Janelle at DFP Recruitment Gippsland on 6 0.DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via ****** or 0 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.