Description: Marsh is seeking candidates for the following position based in either Sydney, Melbourne, Perth, Adelaide or Brisbane:Claims Advisory SpecialistWhat can you expect?An opportunity has become available for a Claims Advisory Specialist to join our Claims team in either Sydney, Melbourne, Perth, Adelaide or Brisbane.
The successful candidate will operate as an independent individual contributor, providing a high level of claims management services and strategic claims advice to large corporate clients and brokers through consulting, advisory, advocacy and negotiation.What is in it for you?Genuine work life balance & hybrid working.Leading training and development programProfessional environment where your career path really matters and is supported in our global organization.Interesting and diverse client portfolio.We will count on you to:Provide guidance and review (complex) escalated claims in order to determine coverage and what policies will be impacted by a claim and provide resolution where possible, otherwise referring claim to Claims Advocate to ensure the proper processing of claimsReview incoming documentation and new claims notifications of a complex nature or for large and/or complex clients, inform all relevant parties of any potential problems or contentious claims, and refer to Claims Advocates as needed to ensure the proper protocol is followedMaintain regular contact with a portfolio of complex and/or large clients to build trust, internal expertise and ensure departmental accountabilityLiaise with clients for claim-related issues or client service concerns to resolve complex issues with insurers on claims notifications, updates, information requests, queries, acknowledgements, or other issues, keeping all relevant parties informed, as appropriate, of any potential problems, contentious claims or general claims trendsParticipate in internal and external audits as appropriate, provide feedback & recommendations for improvements to help the department improve its operationsProvide guidance in resolving issues with non-paying insurers for outstanding settlements to retain relationships and expected outcomes for those filing for claims.What you need to have: 3+ years of Corporate Insurance Claims experienceExperience in managing technical and/or complex claimsExposure to Liability and Industrial Special Risks claims would be highly regardedCompliance with Tier 1 (Insurance Broking) requirementsStrong interpersonal skills and a strong customer focusAbility to work autonomously and meet set KPI's.
is the world's leading insurance broker and risk adviser.
With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services.
Marsh is a business of (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people.
With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: , , , and .
For more information, visit , follow us on and .Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment.
We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
