About Us
At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle.
With a strategic focus on Rideshare, we provide our customers straightforward, no strings attached access to vehicle ownership.
But we aren't just about vehicle ownership; we are also fast-tracking the transition to green mobility, and we are leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.
About the Role
The Claims Administrator position, a brand new role in our business, will act as support to our claims team.
Based in our Haberfield office, the role would suit someone who has a real passion for administration and a love of working in a fast-paced environment.
Responsibilities
Reconcile insurance transactions Send payment requests to accounts Provide claim updates to customers Send letters of demand to third parties Liaise with repairers to confirm repair progress and completion Upload new claims in the system Identify any missing information from new claims Contact insurers to verify information Contact customers, third parties, and witnesses to collate evidence Process vehicle tow requests What You'll Bring
Minimum 1 year of experience in an administration role Be a natural problem solver with a strong customer focus and proactive, empathetic nature Self-motivated with an ability to stay focused when managing multiple tasks Ability to work autonomously as well as within a team An understanding of insurance would be advantageous but not required Comfortable with computers and learning new systems Willing to learn and able to adapt to change in this evolving role Our Benefits
Performance-based bonus and commission plans Employee Assistance Program Dedicated Learning & Development Platform Splend is a dynamic growth company driven by a shared vision for success.
Our benefits are thoughtfully designed to attract individuals who thrive in an environment where they can contribute to and celebrate in the process of building a global brand with true impact.
At Splend, we value diversity and inclusion and consider it key to our success.
We are dedicated to fostering a workplace where everyone is respected and supported.
We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward.
When you apply, let us know if there are any reasonable adjustments we can make to accommodate you during the interview process.
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