Iconic Australian owned and operated global retail business, South Melbourne locationFull Time position, 12 months contractHybrid role in a vibrant team culture where we embrace pace, encourage new ideas & leadership Spotlight Retail Group (SRG) is seeking a proactive and dynamic Claims Administrator to join our team for a 12-month contract.
Reporting to the Group Safety Manager, you will play a crucial role insupporting the WorkCover Specialists to coordinate the administrative tasks associated with lodging, processing and filing communications to meet legislative requirements and minimising the impact of workplace injuries and assist in the successful return to work of our valued team members.This exciting opportunity will involve a high level of administrative tasks, ensuring compliance with all relevant legislation while providing timely and compassionate support to injured employees and management.
What You Will Be Doing Administration of WorkCover claims: Lodge, process, monitor, and ensure timely resolution.Liaise with stakeholders: Insurers, medical providers, legal representatives, employees.Maintain accurate records: Claim files, medical reports, correspondence.Ensure compliance: Legislation, SRG procedures, data privacy.Support team objectives: Assist with return-to-work programs, provide administrative support.Prepare reports: Claim status, statistics, performance metrics as required.
About You Must have minimum 2 years' experience: In an administrative role.Excellent Communication: Strong written and verbal communication, interpersonal skills, and ability to build rapport.Strong Administrative & Organizational Skills: High attention to detail, accuracy, and ability to manage multiple tasks and deadlines.Proficiency in Microsoft Office Suite: Word, Excel, Outlook.WorkCover Knowledge: Knowledge of WorkCover legislation and procedures (preferred).Key Competencies: Attention to detail, organisation, problem-solving, compliance, adaptability, time management, and teamwork.
What's in it for you?Spotlight Retail Group prides itself on providing its team members incredible career- growth and opportunities as part of the SRG team, we can offer you: Exposure to and opportunities across one of Australia's largest Retailers, with continuing growthExposure to key senior stakeholders in one of Australia's largest RetailersWork Flexibility, career progression, personal development, training and mentoringA culture that rewards initiative and creativityBenefits- Discounts, EAP, Gym Membership Discounts, employee only sales and more!
Who We AreSpotlight Group Holdings (SGH) is a privately held $3bn+ Australian parent company which controls, operates and invests in a diverse set of businesses and assets.
SGH is one of Australia's largest privately-owned and operated family business, comprising of the Spotlight Retail Group, the Spotlight Property Group, Spotlight Group Investments, Spotlight Direct Investments and the Spotlight Charitable Foundation.Comprising of the long term existing iconic brands in Spotlight, Anaconda and Mountain Designs, together with the exciting addition of Harris Scarfe, SRG is acknowledged as market leaders within the Australian retail space.