Are you ready to champion client advocacy as a Claims Administrator Assistant Broker SNAPSHOT OF WHAT YOUR NEW THE ROLE WILL ENTAIL Full details will be provided in detail at the client interview but will include – Communication clearly to clients either verbally or in writing in a concise manner. Assist clients with cover and claim enquiries. Assist and advocate for clients during the end-to-end claims management process. Ensure the current insurance and risk management needs of clients are fully met. Prepare and implement new business quotes and policies, renewal processing, remarketing, and any amendments to existing policies. Issuing policy documents & certificates Liaise, responding and negotiating with underwriters, assessors, and other key stakeholders. WHO YOU'LL BE WORKING WITH Reports to the Manager of Broking and works with a high performing, friendly team. QUALIFICATIONS, EXPERIENCE & SKILLS Tier 1 in Insurance Broking preferred. Previous broking or insurer experience is essential. Knowledge of the Winbeat processing & Office Tech Document Management system would be advantageous. Professional presentation and strong written and verbal communication skills High attention to detail. The ability to work autonomously and have great problem-solving skills. A polite and courteous manner. Proactive attitude and a genuine team player with the ability to lead by example. Seek to go the extra mile for the benefit for clients. YOUR NEW COMPANY Located in the western suburbs they are a well known and respected employer. YOU NEED TO HAVE FULL AUSTRALIAN WORK RIGHTS TO BE CONSIDERED FOR THIS ROLE. If you are ready to move forward with your career, we encourage you to apply now by submitting your resume through the advert or via the candidate portal on our website. Online applications are encouraged. Shortlisted candidates will be contacted promptly. All applications to Implicor remain confidential and will not be discussed with anyone outside of Implicor without your consent. You can also find out more about Implicor on our website. #SCR-catherine-lanigan#J-18808-Ljbffr