Join our dynamic Business Transformation team as a Change Communications Coordinator!
In this role, you'll support the effective rollout of change initiatives, assisting with communication plans and creating engaging content to ensure seamless adoption of our transformation projects.
Working closely with Product Owners and key stakeholders, you'll play a vital role in supporting change communication, training, and project visibility across our organisation.
Who we are:
The City of Salisbury is a local government entity and encompasses an area of 158km2.
We are a customer-focused organisation, providing essential services to residents and visitors, in a dynamic and flexible working environment.
The Business Transformation team coordinates and delivers key transformation projects to ensure the organisation can meet future challenges to support the community.
This includes looking at current systems and core business processes to determine how the organisation can optimise and integrate future business systems and processes moving forward.
The Business Transformation team works with the business to implement new systems, approaches, and ways of working before handing over the new solution to the business to maintain and own.
Key Responsibilities:
Support the creation and delivery of standard change management documentation, such as training and support materials and training and communication schedules to ease the transition for end users.
Assist in rolling out and delivering impactful communication plans for the Business Transformation program, ensuring clarity and engagement across all initiatives.
Oversee the Program SharePoint site, ensuring all modules are current and easily accessible for end users and stakeholders.
Coordinate consultations with end users and stakeholders through focus groups, townhalls, and roadshows to facilitate smooth project implementation.
Collect, analyse, and report on training evaluations and attendance at Business Transformation training sessions to track engagement and inform future training needs.
Organise and provide administrative support for workshops, focus groups, and meetings, ensuring smooth logistics and attendee engagement.
Contribute to the development of engaging updates, such as Snapshots, SharePoint pages, and Newsletters, to keep the organisation informed of Business Transformation progress.
Qualifications & Experience:
Tertiary qualifications in Communications or a related field, or equivalent practical experience.
Demonstrable experience in a similar role, ideally within business transformation or change management.
Skilled in ICT applications, including SharePoint, Microsoft 365, and intranet platforms.
Familiarity with Agile project management principles and practices.
Strong documentation skills with experience drafting reports, templates, plans, and process documents.
Proven ability to build positive relationships, negotiate outcomes, and communicate effectively with stakeholders.
Demonstrated ability to analyse and interpret data, drawing actionable insights to inform decisions and improve processes.
Comprehensive Benefits Package: Employees at City of Salisbury enjoy a robust benefits package including income protection insurance for personal illnesses or injuries, health and wellness programs designed to support their overall well-being including skin checks, health seminars, flu vaccinations, and free access to counselling sessions for you or your immediate family through our Employee Assistance Programs.
Professional Development Opportunities: The City prioritises continuous learning and career growth, offering employees access to training workshops, seminars, study leave, and tuition reimbursement programs to enhance their skills and expertise.
Work-Life Balance Initiatives: Recognising the importance of work-life balance, City of Salisbury promotes flexible work arrangements and generous leave policies, flexi-time, and opportunities to purchase additional annual leave.
Inclusive and Supportive Workplace Culture: Diversity and inclusivity are core values at City of Salisbury, fostering a supportive environment where all employees are valued and respected.
Community Engagement: Employees have the opportunity to make a meaningful impact through various community engagement initiatives supported by the City.
These outstanding working conditions reflect City of Salisbury's commitment to attracting and retaining top talent, promoting employee well-being, and fostering a positive and productive work environment.
If you're proactive, detail-oriented, and passionate about supporting our teams on our Business Transformation journey, we'd love to hear from you!
Apply today and help us drive positive change across our city.
For further information please contact Krystle Ibanez on 0457 087 699.
Applications close on the 12th of January 2025.
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