City Laws Operations Leader

Details of the offer

INSPIRED BY LIFESTYLE. DRIVEN BY OPPORTUNITY. Vacancy Number: ER1260
Position Title: City Laws Operations Leader
Employment Status: Permanent, Full Time
Department: Planning and Regulation
Location: Bundall Precinct
Award Classification: Stream A, Level 7
Salary: $107,117 - $113,388 plus Super
Hours: 36 hours per week, 9-day fortnight
Be part of shaping the Gold Coast's future. The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.
As a 5-star employer of choice, we care about being the most flexible government organisation in Australia. We have a range of benefits to help you create the right balance:
9-day fortnight Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locations Personal and professional development courses Access to 350+ fitness facilities through Fitness Passport 4 free confidential counselling sessions a year for you or an immediate family member 1 free nutritionist and financial advice session per year We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community. We're committed to creating a diverse workplace and inclusive culture.
About the team: The City Laws team provides education and enforcement services across a diverse range of Local and State Laws to protect the safety and amenity for the City's residents and visitors.
About your new role: Do you have a passion for leading a team and promoting a safe working environment? The City Laws team is seeking a self-motivated, problem solver who possesses excellent customer service skills.
Key Deliverables include: Lead, assist and guide a team of City Laws Compliance Officers to deliver local laws services. Review infringements, reports, and ensure critical workplace health and safety protocols are followed, reported and actioned as necessary. Promote and champion workplace safety and high performing behaviours. Produce written reports and submissions with recommendations and prepare briefs of evidence as required. Be responsive to workplace changes and help facilitate seamless transition that minimises impact to internal and external clients. We're looking for people who have: A passion for leading teams and promoting a safe working environment. Demonstrated adaptability to new technologies and services, resilience under pressure, and the ability to apply independent, logical thought to deliver appropriate outcomes. Well-developed written and verbal communication skills, particularly in the areas of consultation, negotiation, conflict management, and assertiveness. Knowledge of or the ability to gain an understanding of relevant legislation, policies and guidelines. Ability to quickly identify work-related issues, challenges or difficulties, evaluate the situation, and recommend solutions that deliver outcomes. Holds a Certificate IV in Government (Statutory Compliance) or has the equivalent knowledge. Holds a Certificate IV in Leadership and Management or has the equivalent knowledge. Holds a Diploma in Local Government (Regulatory Services) or has the equivalent knowledge. Holds a current driver's licence class "C" unrestricted. How to apply: For more information, view the position brief by uploading your Resume with a Cover Letter (of no more than 2 pages) outlining how your skills, experience and personal attributes would allow you to achieve success in this role.
Documents need to be less than 2MB in size and PDF format is preferred. If you encounter technical issues when applying, please email
Our selection process may include a one-way video interview, a face-to-face or virtual interview, reference checks, and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews, and drug and alcohol testing.
Contact Person: Lisa Harrison
Contact: Closing Date: Sunday 24th November 2024
Please note applications for all of our vacancies close at 10.30pm on the listed closing date. The City of Gold Coast is an equal opportunity employer dedicated to promoting an inclusive and diverse workplace. We are committed to supporting an environment where all employees, regardless of their differences or similarities, feel valued, respected and supported. Aboriginal and Torres Strait Islander persons are encouraged to apply.

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Nominal Salary: To be agreed

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