Join an industry-leading team in providing flooring solutions to both retail and commercial customers.
Ongoing learning and growth opportunities.
Consistent work hours with flexibility.
Experience in Sales or a Passion for a Sales Career? If your work background is in sales or customer service, or if you are just starting out on a sales career path, then reach out for a chat on how a role at Choices Flooring Port Macquarie may be right for you.
As a member of our team, you will provide exceptional customer service while meeting sales and gross profit targets, delivering an outstanding customer experience to all our residential and commercial clients. You will also benefit from joining a supportive and caring work environment, where learning and development will ensure growth in the role.
We have a permanent, full-time role available and we're looking for an enthusiastic candidate that can demonstrate an ability to learn and apply those learnings each day.
About Us Locally owned and managed, Choices Flooring Port Macquarie has been serving the Mid North Coast for over 15 years. As Australia's most progressive flooring retailer, Choices Flooring is continually evolving and with more than 140 stores across Australia, we're always looking for enthusiastic people to join our team.
The Role Based in our Showroom, you will be providing inspiring solutions to our customers. Additionally, you will continue to build our customer base by pursuing sales leads, carrying out measures, producing job costings/quotes for customers, overseeing installations, and maintaining accurate records.
Responsibilities and Duties Attending to the Sales Floor Maintain a high standard of store presentation. Assist customers visiting the store by following the standard sales process. Provide informed advice and solutions to customer needs. Provide information about warranties, manufacturing specifications, care and maintenance of products, and delivery options. Carry out measures for customers. Produce accurate job costing for each customer order. Provide quotes for customers and bring sales to conclusion. Developing Customer Base Customer follow-up procedures. Pursue all sales leads to completion. Achieve sales and profit targets set. Project Management Order stock and book layers associated with jobs. Manage installation diary of installers' work. Assist in managing preparation of floor coverings and dispatch on the day of installation. Ensure completion of installation satisfactorily. Accurately maintain all customer data in the database. Maintain Store Measure Diary. Maintain Customer Sample Register. Update Daily Banking Records. Maintain Price Ticketing. Assist with Inventory Stocktake. Work Standards Complete Customer Details forms for every prospective customer. Follow up customer inquiries in a timely manner. Send out and follow up on quotes. Be punctual for measures and quotes. Fill out paperwork accurately and in a timely manner. Ensure job costings are accurate. Achieve required sales, gross profit, and conversion targets. Skills and Experience Sales excellence with experience in customer-facing roles (Desirable). Exceptional customer service skills with a focus on delivering a great experience to our customers (Essential). #J-18808-Ljbffr