Townsville, Queensland 4810, Australia • Full-time
DescriptionPosition Available: Child Safety Area Manager
Contract: Full-Time
About the Company: Enabling Pathways Community is a non-profit division deeply rooted in the ethos of collective empowerment and social harmony. Our mission is to implement community intervention strategies and broad-spectrum initiatives that uplift and support diverse community members. With a focus on inclusivity, we dedicate ourselves to creating programs that address the pressing needs of the community, from health and wellbeing to education and employment.
About the Role: Are you a dynamic leader passionate about making a difference in the lives of at-risk youth? We are looking for an Area Manager to lead, support, and inspire a team of Case Managers to deliver exceptional care and support services. You'll create a safe, nurturing environment that fosters well-being, independence, and positive outcomes for young people. In close collaboration with the QLD Child Safety Manager and the Department of Child Safety, you'll ensure seamless coordination and compliance with regulations while also overseeing the financial sustainability of child safety operations.
As a Child Safety Area Manager, your role will involve: Lead, coach, and mentor a high-performing team of Case Managers.Assess and develop staff through personal development plans and training programs.Ensure safety, belonging, and well-being of young people in a therapeutic environment.Promote educational and well-being outcomes through continuous improvement.Match placements effectively, focusing on stability for young people.Collaborate on intake, referrals, and placement matching.Oversee HR practices including recruitment, onboarding, and staff performance management.Handle on-call duties and emergencies as required.Conduct audits to ensure quality service delivery and compliance.Manage risks, maintain privacy, and ensure child protection regulations are followed.Ensure accurate record-keeping and reporting for case management and performance.Lead system and process development for child protection practices.Ensure timely creation of rosters and maintain compliance with award requirements.Oversee financial budgets and ensure responsible management within set limits.Skills & experience: 5+ years in a leadership role within the Child Safety sector.Excellent communication (written and verbal) and interpersonal skills, including working and communicating effectively with clients, their families, community agencies, and other professionals.Ability to work in a busy environment, both independently and as a part of a team.Comply with & understand all privacy and confidentiality policies.Cultural awareness of all backgrounds.Understand the role of the Child Protection industry and have a sound understanding of the principles of the Child Protection Act (1999) and all relevant legislation and legal requirements.Mandatory Requirements: Current QLD Blue CardCurrent First Aid and CPR CertificationHope and Healing CertificateHold a minimum Certificate IV in Child, Youth and Family Intervention or equivalentOpen QLD Driver LicenceClean Police Check dated within 6 monthsTraffic History Report from the last 5 yearsProof of Citizenship or VISA if applicableWilling to undergo training in specific courses to support the participant's individual needsWhy Us? Immerse yourself in the heart of care at Enabling Pathways, where compassion extends beyond the workplace to directly impact the lives of our clients. Just as our team passionately fosters meaningful connections, we reciprocate that care for our employees and their families. Join us, where the impact you create daily is celebrated, and your well-being is at the core of our shared journey.
Elevate your career with us and enjoy competitive salaries that reflect your dedication and expertise. Additionally, take advantage of our Salary Sacrifice option, empowering you to optimise your financial benefits.
As part of our commitment, we've partnered with Employment Hero to provide exclusive benefits, including a Discount Store for reduced-price products, Hero Points for recognition and rewards, and access to wellness content covering financial, physical, and mental education.
Employee Assistance Program (EAP): Uplift your well-being with our robust Employee Assistance Program (EAP). Access resources that empower you to conquer challenges, ensuring you're not just surviving but thriving in both your personal and professional life.
Cross-Functional Learning: Dive into a dynamic, collaborative space that thrives on cross-functional learning. Unleash your potential by exploring diverse roles, working hand-in-hand with colleagues to expand your skill set and knowledge.
If you would like further information on this role, please email ******
Role TypePay Rate105000 AUD - 115000 AUD (Annum)
Company OverviewAt Enabling Pathways, we blend compassion with innovation across our Youth, Care, and Community divisions, emphasising client-centred support at every turn. Our commitment is to empower young people, provide tailored assistance to individuals with disabilities, and strengthen community ties.
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