Chief Transformation and Technology OfficerThe Company is seeking a Chief Transformation and Technology Officer to lead a significant transformation program with a focus on enhancing the customer experience.
The successful candidate will be at the forefront of reshaping the organization across all dimensions, including workforce culture, technology, skills, and work processes.
This senior leadership role is pivotal in driving the alignment, relevancy, and efficiency of the company's services through continuous improvement, technology advancements, and business process optimization.
The CTTO will be responsible for setting and executing the technological vision and strategy, leading large-scale transformation projects, and ensuring the delivery of exceptional outcomes for the community.
Applicants for the Chief Transformation and Technology Officer position at the company should be senior technology leaders with a proven track record in complex, customer-focused organizations and leading significant transformational change programs.
The role requires a strategic and strong people leader with contemporary thinking, political acumen, and the ability to build credible and collaborative relationships with key stakeholders.
The ideal candidate will be known for their ability to identify improvement opportunities, possess commercial acumen, and demonstrate strong problem-solving skills.
Humility, determination to make a difference, and emotional intelligence are essential for this critical senior leadership position.
The CTTO will also be responsible for maintaining appropriate levels of governance, risk, and assurance and will work closely with the Executive Leadership Team on broader strategic objectives.
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