Up to 8 months, with possibility of extension
Merit list/pools and how they will be usedApplicants suitable for the role but not offered the position for the current vacancy may be placed in a merit list or pool. If the applicant agrees, the results may be shared with other Australian Public Service (APS) agencies for filling similar roles. Applicants may be offered a future role without the need to reapply. A merit list or pool may be used for up to 18 months.
This merit list/pool may be used to fill other vacancies anywhere in Australia.
Office of the Inspector-General of Taxation
Chief Operating OfficerExpressions of interest are sought from all existing APS at EL2 level or high performing EL1s, with a proven track record acting at EL2, ready for higher duties. The opportunity is a non-ongoing role to cover long service leave for 8 months, for the period 17/03/2025 - 14/11/2025, although there may be options for an ongoing role in the longer term. The role is based in Sydney although the IGTO office works hybrid. Candidates from Canberra or other locations are open to apply, noting that attendance at the Sydney office will be required at least once a fortnight, including overnight stays (to be discussed with suitable candidates).
This is an exciting opportunity to play a leading role in a small Commonwealth agency. The COO is a member of the IGTO Executive Team and leads all the corporate functions within the IGTO agency, including HR, finance, ICT, governance and risk, ensuring compliance with the PGPA Act 2013. The COO leads a small team of 3 (legal, finance and ICT) professionals and manages a range of external contracts with service providers.
The COO provides expert advice to the Inspector-General and Executive Team across all corporate services, with a particular personal focus on HR and workforce matters. The IGTO agency is undergoing considerable change and the COO will be a change agent, supporting the Inspector-General in developing and delivering strategic changes, including building capability, staff development and engagement, workforce planning and building a culture in which everyone is valued and heard. The role would particularly suit someone with HR experience looking to broaden their skill set and leadership skills.
The key duties of the position include:Demonstrated experience in managing multiple priorities and meeting tight deadlinesAn eye for detail, to ensure compliance across a wide range of PGPA Act responsibilitiesExperience in managing and developing a small teamStrong relationship building skills to build trust quickly across the workforce and the ExecutiveExperience in managing HR policy and practice, including workforce development and changeThis opportunity is available by Section 26 transfers only – the applicant must be an existing APS to apply for this role.
Desirable qualifications and experienceHR practitioner qualifications (AHRI or similar) would be preferredFinancial qualifications (CA/CPA) would be beneficial but are not essentialNotesThe Office of the Inspector-General of Taxation and Tax Ombudsman (IGTO) was established as an independent, Commonwealth statutory agency in 2003. The purpose of the IGTO is to improve the fairness and integrity of taxation and superannuation administration in Australia. In delivering against our purpose, our key activities are to:
Investigate and help resolve complaints from taxpayers or tax practitioners on the administration of the Australian Tax Office (ATO) or Tax Practitioners Board (TPB) in a timely and efficient wayReview and make recommendations on systemic issues relevant to improving tax administrationProvide independent advice to the Government and Parliament on tax administrationRaise awareness of the role of the IGTO and promote the integrity of the tax systemPlease note that this opportunity is only available to Australian Public Service employees Getting to know the Office of the Inspector-General of TaxationThe Inspector-General of Taxation and Taxation Ombudsman (IGTO) is an independent, small Commonwealth Government Agency (about 30 people) located in Sydney. IGTO investigates taxation complaints, tax administration actions and systems so that we can provide assurance to the community that taxation laws are administered consistent with community expectations. We also improve the administration of taxation laws for the benefit of all taxpayers, tax practitioners and other entities. Employees of the IGTO are public servants employed under an Enterprise Agreement in accordance with the Public Service Act 1999. The IGTO has a supportive, inclusive and vibrant office culture that encourages innovation. The IGTO supports its team with a flexible working environment as well as internal and external training and development, including financial assistance for further relevant studies and professional accreditation. For further information about our office and our role, refer to the IGT website at https://igt.gov.au/
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