Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses.
The Role: The Chief Architect will lead the architectural strategy and direction for two critical domains—Customer Engagement (including Salesforce) and Billing & Payments (including mainframe assets). This role is pivotal in shaping a modernised, collaborative technology environment within our client's telecommunications landscape. The candidate will bridge traditional architecture with modern, microservices-based strategies to drive transformational outcomes.
What does success look like? Industry Expertise: Demonstrated understanding of the telecommunications industry and technology landscape, including familiarity with TM Forum initiatives such as Open Digital Architecture.Technology Transformation: Develop and execute strategies to transform legacy monolithic systems into a microservices architecture, leveraging collaboration and knowledge sharing across client teams and with experienced architects.Cloud Migration Acceleration: Proven experience in accelerating cloud migration initiatives, with an understanding of the complexities and best practices involved in moving to cloud-native architectures.Modern Engineering Acumen: Advocate for modern engineering practices. While hands-on engineering skills are not required, the candidate should have a deep understanding of modern engineering principles, challenges, and ways of working.Product Organisation Experience: Experience in a product-led organisation, with an understanding of how to drive abstraction strategies that allow teams to build and deliver customer products independently, minimising dependency on engineering teams and enabling a more autonomous, composable approach.Collaborative Architecture Leadership: Shift from traditional, gated governance models to an empowering, guardrail-based approach, promoting a culture of collaboration and autonomy within established architectural standards.Strategic Foresight: Act as a visionary for the technology estate, ensuring alignment with long-term business and technological goals.Cross-Domain Alignment: Establish coherence and alignment across customer engagement and billing domains, ensuring that both areas support the broader client objectives effectively and cohesively.Stakeholder Engagement: Effectively engage with executive leadership, business stakeholders, and technical teams, translating architectural principles into business outcomes.Note: We are willing to consider candidates currently based in Australia who are interested in or willing to relocate to India.
Why join Cognizant? Joining Cognizant will give you the opportunity to learn and collaborate with some of the most talented people in the industry, while having your finger on the pulse of emerging industry trends and working on the cutting edge of technology in your field of expertise. We recognize that our people contribute their best when they are treated as valued contributors; which is why we are committed to providing flexible working arrangements and maintaining a diverse and professional workforce, promoting an inclusive environment.
Next steps: If you feel this opportunity suits you, or Cognizant is the type of organisation you would like to join, we want to have a conversation with you! Please apply directly with us by following the links and prompts. For a complete list of open opportunities with Cognizant, visit Cognizant Careers.
Cognizant is committed to providing Equal Employment Opportunities. Successful candidates will be required to undergo a background check.
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