Chef; Front Office Receptionist/Admin Support; Hotel Service Manager(Receptionsupervisor); Hot[...]

Knotts Crossing Resort locates in Katherine region of Australia's Northern Territory. The facilities of the resort include 126 rooms; fully licensed restaurant & bar; licensed main pool area; village pool; BBQ facilities Kiosk; HERTZ; conference facilities; tour desk. Knotts Crossing Resort aims to bring an enjoying outback hospitality to our guests during their stay!The Savannah Bar & Restaurant is the newest addition to Knotts Crossing Resort. This exciting modern bar & restaurant focus on bringing the customers great outback dining experience by offering innovative menu including daily specials, professional mixed cocktails, fine wines, and cold beer. The restaurant also provides small or large functions and wedding services.ChefSalary: $65,000 to $75,000 per annumJob – Type: Full-TimeAbout this roleWe are looking for a motivated, passionate and innovative chef to deliver exceptional and unique food experiences to our guests. You need to have 2 years' experience of cooking in a kitchen, able to cook food based on customer's orders and requirements and deliver exceptional quality dishes to our guests. Candidates need to be able to work weekends, public holidays, and evenings.Requirement and experience:2 years' experience working as a culinary expert in a kitchen (hotel or resort)Completion of a Chef Apprenticeship or a Certificate III in Culinary cookingA genuine love of food and a passion for a variety of cuisinesAbility to work in a team and busy environmentAble to work autonomously and demonstrates sound knowledge of cookingA strong focus on teamworkAble to assist in provision of on-the-job trainingKnowledge and continued learning of HACCP guidelinesContinual development and research of leading food trendsPassion for qualityMain Duties:Set up the kitchen with cooking utensils and equipment as required by employersFamiliar with different recipes and gather all necessary ingredientsPrepare and cook food based on customer's orders and requirementsEnsure appealing plate presentation and monitor food qualityAssist other staff as neededMonitor food stock and report to managers if any ingredient is missing or neededEnsure compliance with all health and safety regulations within the kitchen areaStore food in temperature-controlled facilitiesFollow resort/restaurant policies and proceduresMeet and maintain the health and safety and anti-discrimination required by food industry and government regulationsAdhere to food, sanitary and safety standards and maintain relevant workplace health and safety proceduresMaintain current Food safety and Responsible Service of Alcohol (RSA) qualificationHotel Service Manager (Reception Supervisor)Salary: $65,000 to $75,000 per annumJob – Type: Full-TimeAbout the roleWe are looking for a passionate and dedicated hotel service manager (reception supervisor). You will provide the highest levels of customer service at the resort's reception as well as provide guidance and training to other staff of lower grade. Candidates must be able to work shift work including on weekends and public holidays.Requirements:Extensive knowledge and relevant training in the hospitality industryMinimum 3 years experience in a similar positionTraining and leadership skillsProven planning, organising and time management abilityPositive disposition that will allow you to achieve set objectives and deliver on expectations.Demonstrable track record in leading delivery of reception services in a resort/hotelExcellent communication skills and customer service skillsExcellent customer relationship and stakeholder management skillsAble to work a rotating roster including morning and evening shifts, public holidays and weekends.Main duties:Provide guidance and training to other staff of lower gradeOversee staff dailySchedule shifts and arrange replacements in cases of absenceEstablish and educate staff on customer service, check in and checkout protocolsRespond to and coordinate customer complaints and requestsResponsible for other duties as assignedConduct guest arrivals and departuresMaintain accurate guest accounts, adhering to strict privacy policiesTake bookings as requiredHotel Service Manager (Housekeeping Supervisor)Salary: $70,000 to $85,000 per annumJob Responsibilities:Supervision: Oversee the daily operations of the housekeeping department, ensuring that all tasks are completed efficiently and to the highest standards.Staff Management: Train, schedule, and manage housekeeping staff, ensuring effective team performance and addressing any staffing issues as they arise.Quality Control: Conduct regular inspections of guest rooms and public areas to ensure cleanliness and adherence to our quality standards.Inventory Management: Maintain and manage inventory of cleaning supplies and equipment, placing orders as necessary to ensure adequate stock levels.Guest Interaction: Address guest inquiries and concerns related to housekeeping services, ensuring prompt and courteous responses.Policy Enforcement: Ensure compliance with health and safety regulations, as well as company policies and procedures.Reporting: Prepare reports on departmental performance, including staff productivity, room readiness, and any maintenance issues that require attention.Collaboration: Work closely with other departments to coordinate housekeeping efforts, ensuring a seamless guest experience.Problem-Solving: Handle any issues or emergencies that arise in the housekeeping department, maintaining a calm and effective response.Continuous Improvement: Identify areas for improvement in housekeeping operations and recommend solutions to enhance efficiency and guest satisfaction.Front Office Receptionist/Admin SupportSalary: $63,000 per annumJob – Type: Full-TimeAbout the roleWe are looking for a passionate and dedicated front office receptionist. You will provide the highest levels of customer service at the resort's reception. Candidates must be able to work shift work including on weekends and public holidays.Requirements:Extensive knowledge and relevant training in the hospitality industryTraining and leadership skillsProven planning, organising and time management abilityPositive disposition that will allow you to achieve set objectives and deliver on expectations.Demonstrable track record in leading delivery of reception services in a resort/hotelExcellent communication skills and customer service skillsExcellent customer relationship and stakeholder management skillsAble to work a rotating roster including morning and evening shifts, public holidays and weekends.Main duties:Provide assistance in check in/check out movementsCommunicate with other departments for relevant informationSchedule shifts and arrange replacements in cases of absenceProvide high level of customer supportRespond to and coordinate customer complaints and requestsResponsible for other duties as assignedOrganize group arrival in a professional wayMaintain accurate guest accounts, adhering to strict privacy policiesTake bookings as requiredLandscape GardenerSalary: $68,000 - $75,000 per annumJob – Type: Full-TimeAbout the role:Our grounds/gardening team is responsible for maintaining a variety of landscapes and lawn areas that complement the beauty already established throughout the resort's grounds and surrounding areas. You will be responsible for gardening, greenkeeping, repairing and maintenance work involving a broad range of tasks. To work with us as a gardener you will need to have experience in a similar role, be reliable, be able to work outdoors during the days. You must be committed to ensuring our gardens and surrounds meet the high standards of presentation that we want our guests to experience during their stay.Requirement:Completed a recognized trade qualification, or standard industry training such as certificate III in parks and gardens, landscaping and greenkeeping or will have not less than three years' experience in practical horticulture.Have relevant skills, knowledge, and experience to perform the work at similar positionAble to assist in provision of on-the-job trainingUnderstand and apply quality control techniquesHave good interpersonal and communications skillsAble to perform work under limited supervisionMaintain and create a strong commitment to a team atmosphereA keen eye for detailMain Duties:Install and maintain seasonal plantsMow, trim and fertilize green spacesMulch, edge and weed gardensPrune and trim trees and bushesMaintain all gardening equipment and machinery, like mowers, trimmers, and leaf blowersMonitor and maintain the health of plantsDeal with pest problems that could damage plantsKeep gardens and green spaces clear of debris and litterBe aware of Health and Safety requirements noting that all duties must be carried out to comply with current Health & Safety at Work legislation.Good knowledge of plants, must be organized and able to follow scheduleWaiter SupervisorSalary: $63,000 per annumJob – Type: Full-TimeAbout the role:We are seeking a passionate and experienced hospitality professional to join our leadership team as the Waiter Supervisor. You will work closely with the resort restaurant team to achieve high standards of service, bring enjoyable dining experience to our customers and assist with functional events. Candidates need to be able to work weekends, public holidays, and evenings.Requirement:Minimum 2 years relevant supervisory experienceHave satisfactorily completed the appropriate standard of industry trainingHave experience of supervising and training other staffAble to assist in provision of on-the-job trainingHave good knowledge on different types of food and drinksFluent in EnglishAbility to work in a busy team environmentGood personality and customer service skillsFlexibility to work different shifts based on resort's needCurrently hold food safety license and RSAMain Duties:Supervise and train other waiters of low gradeClean tables, glasses and take care of glasses and equipmentWelcome customers and lead them to their seatsIntroduce our menus and describe different dishes and drinksMake recommendations on specialtiesTake ordersDeliver orders to the table in a timely mannerAdhere to food, sanitary and safety standards and maintain relevant workplace health and safety proceduresInspect the quality and looks of the dishes, making sure they uphold standardsIdentify and resolve any special requirements, wants, and needs of customersHandle complaintsDeliver checks and accept paymentCollaborate closely with other staff membersOffer assistance to other staff membersAssist manager to ensure and maintain the standard of customer serviceFollow resort/restaurant policies and proceduresMeet and maintain the health and safety and anti-discrimination required by food industry and government regulationsMaintain current Food safety and Responsible Service of Alcohol (RSA) qualificationBalance cash register and supervise payment received from customers#J-18808-Ljbffr