Chef; Front Office Receptionist/Admin Support; Hotel Service Manager(Reception Supervisor); Hot[...]

Knotts Crossing Resort locates in Katherine region of Australia's Northern Territory. The facilities of the resort include 126 rooms; fully licensed restaurant & bar; licensed main pool area; village pool; BBQ facilities Kiosk; HERTZ; conference facilities; tour desk. Knotts Crossing Resort aims to bring an enjoying outback hospitality to our guests during their stay!
The Savannah Bar & Restaurant is the newest addition to Knotts Crossing Resort. This exciting modern bar & restaurant focus on bringing the customers great outback dining experience by offering innovative menu including daily specials, professional mixed cocktails, fine wines, and cold beer. The restaurant also provides small or large functions and wedding services.
Chef Salary: $65,000 to $75,000 per annum Job – Type: Full-Time About this role We are looking for a motivated, passionate and innovative chef to deliver exceptional and unique food experiences to our guests. You need to have 2 years' experience of cooking in a kitchen, able to cook food based on customer's orders and requirements and deliver exceptional quality dishes to our guests. Candidates need to be able to work weekends, public holidays, and evenings.
Requirement and experience: 2 years' experience working as a culinary expert in a kitchen (hotel or resort) Completion of a Chef Apprenticeship or a Certificate III in Culinary cooking A genuine love of food and a passion for a variety of cuisines Ability to work in a team and busy environment Able to work autonomously and demonstrates sound knowledge of cooking A strong focus on teamwork Able to assist in provision of on-the-job training Knowledge and continued learning of HACCP guidelines Continual development and research of leading food trends Passion for quality Main Duties: Set up the kitchen with cooking utensils and equipment as required by employers Familiar with different recipes and gather all necessary ingredients Prepare and cook food based on customer's orders and requirements Ensure appealing plate presentation and monitor food quality Assist other staff as needed Monitor food stock and report to managers if any ingredient is missing or needed Ensure compliance with all health and safety regulations within the kitchen area Store food in temperature-controlled facilities Follow resort/restaurant policies and procedures Meet and maintain the health and safety and anti-discrimination required by food industry and government regulations Adhere to food, sanitary and safety standards and maintain relevant workplace health and safety procedures Maintain current Food safety and Responsible Service of Alcohol (RSA) qualification Hotel Service Manager (Reception Supervisor) Salary: $65,000 to $75,000 per annum Job – Type: Full-Time About the role We are looking for a passionate and dedicated hotel service manager (reception supervisor). You will provide the highest levels of customer service at the resort's reception as well as provide guidance and training to other staff of lower grade. Candidates must be able to work shift work including on weekends and public holidays.
Requirements: Extensive knowledge and relevant training in the hospitality industry Minimum 3 years experience in a similar position Training and leadership skills Proven planning, organising and time management ability Positive disposition that will allow you to achieve set objectives and deliver on expectations. Demonstrable track record in leading delivery of reception services in a resort/hotel Excellent communication skills and customer service skills Excellent customer relationship and stakeholder management skills Able to work a rotating roster including morning and evening shifts, public holidays and weekends. Main duties: Provide guidance and training to other staff of lower grade Oversee staff daily Schedule shifts and arrange replacements in cases of absence Establish and educate staff on customer service, check in and checkout protocols Respond to and coordinate customer complaints and requests Responsible for other duties as assigned Conduct guest arrivals and departures Maintain accurate guest accounts, adhering to strict privacy policies Take bookings as required Hotel Service Manager (Housekeeping Supervisor) Salary: $70,000 to $85,000 per annum Job Responsibilities: Supervision: Oversee the daily operations of the housekeeping department, ensuring that all tasks are completed efficiently and to the highest standards. Staff Management: Train, schedule, and manage housekeeping staff, ensuring effective team performance and addressing any staffing issues as they arise. Quality Control: Conduct regular inspections of guest rooms and public areas to ensure cleanliness and adherence to our quality standards. Inventory Management: Maintain and manage inventory of cleaning supplies and equipment, placing orders as necessary to ensure adequate stock levels. Guest Interaction: Address guest inquiries and concerns related to housekeeping services, ensuring prompt and courteous responses. Policy Enforcement: Ensure compliance with health and safety regulations, as well as company policies and procedures. Reporting: Prepare reports on departmental performance, including staff productivity, room readiness, and any maintenance issues that require attention. Collaboration: Work closely with other departments to coordinate housekeeping efforts, ensuring a seamless guest experience. Problem-Solving: Handle any issues or emergencies that arise in the housekeeping department, maintaining a calm and effective response. Continuous Improvement: Identify areas for improvement in housekeeping operations and recommend solutions to enhance efficiency and guest satisfaction. Front Office Receptionist/Admin Support Salary: $63,000 per annum Job – Type: Full-Time About the role We are looking for a passionate and dedicated front office receptionist. You will provide the highest levels of customer service at the resort's reception. Candidates must be able to work shift work including on weekends and public holidays.
Requirements: Extensive knowledge and relevant training in the hospitality industry Training and leadership skills Proven planning, organising and time management ability Positive disposition that will allow you to achieve set objectives and deliver on expectations. Demonstrable track record in leading delivery of reception services in a resort/hotel Excellent communication skills and customer service skills Excellent customer relationship and stakeholder management skills Able to work a rotating roster including morning and evening shifts, public holidays and weekends. Main duties: Provide assistance in check in/check out movements Communicate with other departments for relevant information Schedule shifts and arrange replacements in cases of absence Provide high level of customer support Respond to and coordinate customer complaints and requests Responsible for other duties as assigned Organize group arrival in a professional way Maintain accurate guest accounts, adhering to strict privacy policies Take bookings as required Landscape Gardener Salary: $68,000 - $75,000 per annum Job – Type: Full-Time About the role: Our grounds/gardening team is responsible for maintaining a variety of landscapes and lawn areas that complement the beauty already established throughout the resort's grounds and surrounding areas. You will be responsible for gardening, greenkeeping, repairing and maintenance work involving a broad range of tasks. To work with us as a gardener you will need to have experience in a similar role, be reliable, be able to work outdoors during the days. You must be committed to ensuring our gardens and surrounds meet the high standards of presentation that we want our guests to experience during their stay.
Requirement: Completed a recognized trade qualification, or standard industry training such as certificate III in parks and gardens, landscaping and greenkeeping or will have not less than three years' experience in practical horticulture. Have relevant skills, knowledge, and experience to perform the work at similar position Able to assist in provision of on-the-job training Understand and apply quality control techniques Have good interpersonal and communications skills Able to perform work under limited supervision Maintain and create a strong commitment to a team atmosphere A keen eye for detail Main Duties: Install and maintain seasonal plants Mow, trim and fertilize green spaces Mulch, edge and weed gardens Prune and trim trees and bushes Maintain all gardening equipment and machinery, like mowers, trimmers, and leaf blowers Monitor and maintain the health of plants Deal with pest problems that could damage plants Keep gardens and green spaces clear of debris and litter Be aware of Health and Safety requirements noting that all duties must be carried out to comply with current Health & Safety at Work legislation. Good knowledge of plants, must be organized and able to follow schedule Waiter Supervisor Salary: $63,000 per annum Job – Type: Full-Time About the role: We are seeking a passionate and experienced hospitality professional to join our leadership team as the Waiter Supervisor. You will work closely with the resort restaurant team to achieve high standards of service, bring enjoyable dining experience to our customers and assist with functional events. Candidates need to be able to work weekends, public holidays, and evenings.
Requirement: Minimum 2 years relevant supervisory experience Have satisfactorily completed the appropriate standard of industry training Have experience of supervising and training other staff Able to assist in provision of on-the-job training Have good knowledge on different types of food and drinks Fluent in English Ability to work in a busy team environment Good personality and customer service skills Flexibility to work different shifts based on resort's need Currently hold food safety license and RSA Main Duties: Supervise and train other waiters of low grade Clean tables, glasses and take care of glasses and equipment Welcome customers and lead them to their seats Introduce our menus and describe different dishes and drinks Make recommendations on specialties Take orders Deliver orders to the table in a timely manner Adhere to food, sanitary and safety standards and maintain relevant workplace health and safety procedures Inspect the quality and looks of the dishes, making sure they uphold standards Identify and resolve any special requirements, wants, and needs of customers Handle complaints Deliver checks and accept payment Collaborate closely with other staff members Offer assistance to other staff members Assist manager to ensure and maintain the standard of customer service Follow resort/restaurant policies and procedures Meet and maintain the health and safety and anti-discrimination required by food industry and government regulations Maintain current Food safety and Responsible Service of Alcohol (RSA) qualification Balance cash register and supervise payment received from customers #J-18808-Ljbffr