Charles Darwin University | Deputy Director Service Operations

Details of the offer

Full time, 5-year fixed term appointment Senior Contract Casuarina Campus, Darwin - Australia Provide leadership, direction, and delivery management of high-quality ICT services across a broad range of information and digital solutions for C...
About You To be successful, you will require:
Bachelor's or master's degree in computer science, information systems, business administration or related field, or equivalent work experience. Exceptional management and leadership skills with proven ability to strategically manage and tactically execute operational oversight of complex ecosystems whilst providing authoritative technical and policy advice at the highest levels. Solid knowledge of IT infrastructure, systems, ITIL 3 and 4 practices, with experience in project management methodologies and blended cloud/private infrastructure models. Proven ability to inspire and lead large, cross-functional ITIL Service Operations teams in a 24/7 high availability environment, fostering high performance, on-time delivery, and budget compliance. Exceptional planning, analytical, and problem-solving skills, with a track record of innovative solutions in high-demand environments. Outstanding communication and interpersonal skills, adept at negotiation, consensus-building, and conveying expert advice to both technical and non-technical stakeholders. Extensive experience in adopting industry-leading practices and technologies, enhancing IT operations and scalability in line with organisational goals, demonstrating a track record of continuous improvement. Strong relationship-building abilities, demonstrating values-based leadership to build a high performing, adaptable team culture. Understanding of the higher education sector, with empathy for its research and education priorities and familiarity with university structures. Ability to thrive in a fast-paced, demanding and dynamic environment and adapt to changing business needs. #J-18808-Ljbffr


Nominal Salary: To be agreed

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