Charity Representative (Call Centre Agent) - MelbourneAbout usCornucopia PO is one of the leading tele-fundraising agencies in Australia and New Zealand, working on behalf of some of the largest and well-known charities from around the globe raising in excess of $200m, some of which include:Amnesty InternationalBush Heritage AustraliaStarship Foundation NZWorld VisionAustralian Red CrossStarlight Children's FoundationFour PawsAbout the roleYou will be joining a team of dedicated Fundraisers who work on behalf of charity causes close to their hearts. We are on the search for sales and KPI driven individuals, who get a buzz out of closing a deal through the art of conversation and effective and ethical objection handling. You will be talking to members of the public using an approved script; your ability to adapt to your audience and successfully pitch the invaluable importance of regular giving and donating to the cause will be the key to success!An amazing opportunity to work in an energetic and dynamic call centre environment whilst being part of positive social change. We encourage a fun, sociable and inclusive office culture with weekly social events and regular competitions with awesome prizes for our top performers.We pay an hourly wage of $32.25 plus Bonus!Skills and RequirementsAble to confidently speak over the phone and comfortable asking for moneySelf-motivated and driven by achieving targets and KPIsResponsible, reliable, and driven to succeedResilient with a willingness to learnEffective communicator, who can actively listenHungry to learnSelf-motivated with a great work ethicCompetent computer skills and ability to learn new systemsCommitted to delivering excellence for our charitiesOffering up to 38 hours per week, pending performance and reliabilityShift flexibility for the right candidate (However must be able to commit to full-time hours Mon-Fri for first 2 weeks of initial training)Opportunity to go permanent after 6 months!Generous incentives and bonus structure paid fortnightlyFully paid training and ongoing support, incredible team leaders and mentorsInclusive and diverse office culture, chatty and welcoming team
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