CHARCOAL CLOTHING | Retail Store Manager | Westfield ChermsideEstablished in 2016, CHARCOAL has evolved over recent years to be a modern, elevated yet accessible label delivering sophisticated and versatile pieces through our in-house design team.
CHARCOAL's elevated staples are fit for day to night embodying tough femininity with effortless self-expression.The RoleThe store manager plays a crucial role in driving exceptional customer service and operational excellence.
This position encompasses a wide range of responsibilities that support HR functions, inventory management, visual merchandising, staff training, and financial performance.
The Store Manager will work closely with the Area Manager to ensure that the store operates smoothly, meets sales targets, and provides a welcoming environment for staff and customers.We are looking for a proactive leader with a "can-do" attitude who inspires their team, leads by example, and is committed to continuous learning and improvement.Key Responsibilities:HR & Team Development: Lead recruitment, staff training, and performance management to build a high-performing, engaged team.Inventory Management: Oversee stock control, ensure accurate stock levels, and implement strategies to optimise product availability.Visual Merchandising (VM): Create and maintain impactful displays that align with brand aesthetics, driving customer engagement and sales.Operational Excellence: Ensure smooth daily operations, adhering to company policies and maintaining high standards of service and efficiency.Training & Development: Facilitate onboarding, continuous training, and mentorship to empower staff and foster a culture of growth.Financial Strategy: Support sales targets, cost reduction, and profitability through data-driven insights and strategic planning.Customer Engagement: Model exceptional customer service behaviours and motivate team members to exceed customer expectations.Collaboration & Communication: Foster a positive, collaborative team environment, ensuring alignment on goals and continuous feedback.Benefits & CultureAt CHARCOAL, you will be part of a dynamic, talented, and supportive team who are passionate about their craft and contributing to the success of a rapidly growing brand.Ongoing learning and development opportunities with pathways for internal promotions.A fun, energetic, and supportive team environment with generous product discounts and lifestyle benefits.Competitive online and in-store discounts and incentives.A generous wardrobe to keep you dressed in the latest trends.An environment where your ideas are valued and implemented.A chance to grow your career with a fast-paced, exciting women's fashion brand.The role is a full-time position, requiring 38 hours per week, with shifts scheduled from Tuesday to Saturday.If this sounds like the ideal challenge for you and you have the relevant experience and skills, we would love to hear from you.Please Note: Only applicants with valid working rights in Australia will be considered.
Successful candidates will be contacted for an interview.Your application will include the following questions:Which of the following statements best describes your right to work in Australia?How many years' experience do you have as a Clothing Store Manager?Do you have visual merchandising experience?How many years' experience do you have in a training & development role?Do you have experience in a sales role?Do you have customer service experience?How many years' experience do you have in the retail industry?What's your expected annual base salary?#J-18808-Ljbffr