You are
collaborative and enjoy solving analytical problems to help our team reach its highest potential.
We are
a team of big thinkers who are engineering the future of banking.
Together we
will build tomorrow's bank today, using world-leading technology and innovation.
Do work that matters
We're building tomorrow's bank today, which means we need creative and diverse engineers to help us redefine what customers expect from a bank.
Envisioning new technologies that are still waiting to be invented and reimagining products that support our customers and help build Australia's future economy.
CommBank is recognised as leading the industry in IT and operations with its world-class platforms and processes, agile IT infrastructure, and innovation in everything from payments to internet banking and mobile apps.
Our Software team are the brains behind Australia's number one banking app, Netbank, Cardless Cash, Comm Sec Pocket and Spend Tracker.
We go beyond a passion for web and mobile development, creating reliable APIs at a unique scale in Australia.
And you could be a part of that journey.
See yourself in our team
The CBA technology unit delivers the best digital banking services to Commonwealth Bank customers and is responsible for digital delivery, group data and analytics, technology, and technology infrastructure, cyber, fraud, physical security, and business resilience for all divisions across CBA.
It is also dedicated to delivering the best workplace technology experience for our over 53,000 people across CBA and focused on providing the latest tools, technology, and resources to enhance the way we work together and empower our people to achieve more for our customers.
The End-to-End Service Journeys crew is responsible for helping design, build and implement solutions that support customers on complex processes that require multiple touch points.
This exciting space works alongside various other crews and domains in the group and will leverage the latest solutions to create seamless experiences for customers and staff.
As an Engineering Manager - Chapter Lead, you will be leading engineers that report to you, instilling a growth mindset and innovative ways of working.
You'll play an important role in steering the organisation by providing expert advice relating to technology, solution design and architecture, people leadership and hiring.
You will bring a perfect blend of people management and technical expertise and will be responsible for shaping the evolution of the technical squad by contributing to the technology strategy, drafting quarterly crew memos, prioritising backlog, defining delivery roadmaps, and deciding which problems to invest in solving.
We're interested in hearing from people who:
Have demonstrated experience in leading high-performing cross-functional engineering teams with a solid technical background.
Effectively communicate engineering practice standards and consistent ways of working across squads and CBA that align to global best practice.
Champion thought leadership for the process architecture and develop options for improving and updating current capability.
Act as an escalation, advice, and decision-making point for Pega Case Management.
Review and contribute to reference architecture and platform initiatives involving workflow.
Can take responsibility for nominated technical assets related to areas of expertise including roadmaps and technical direction.
Promote open communication and create a safe working environment where our engineers' voices are heard to achieve great outcomes for our organisation, our customers, and the community.
Encourage risk-taking and constructively challenge the status quo while influencing stakeholders and building diverse and inclusive teams.
Tech Skills:
We use a broad range of tools, languages, and frameworks.
We don't expect you to know them all but experience or exposure with some of these will set you up for success in this team:
Experience in designing and developing Pega and workflow applications.
Must have knowledge of integration patterns, design, and implementation.
Working knowledge of various hosting patterns like Pega SaaS, AWS, Azure.
Designing, documenting, and presenting formal solution designs.
Pega CLSA Certification is a must-have.
Experience working with microservices architecture, API gateways, and restful API design patterns.
Sound grasp of containerisation (Docker, Kubernetes), Cloud cost optimisations, data integrity, system security, and unit testing.
Understanding of monitoring tools and event-based application models with Kafka.
Knowledge of CI/CD pipeline – Jenkins, Github Actions.
Knowledge of DevOps practices – composing YAML pipelines, Infrastructure as code.
Working with us:
Whether you're passionate about customer service, driven by software engineering, or called by creativity, a career with us is for you.
We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office.
We also have many other flexible working options available including changing start and finish times, part-time arrangements, and job share to name a few.
Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive, and flexible workplace with flexible work locations.
We're looking for people who truly live our values: Care, Courage, and Commitment and we'll offer you great opportunities to develop your career with us.
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