About us: At Knight Frank we're passionate about property, but it takes more than passion to make us the world's most successful privately-owned property agency and consultancy.With a 125-year heritage, we are part of a global property powerhouse dedicated to providing our clients the best advice across commercial and residential property transactional and advisory services.Knight Frank is a place where you can bring your whole self to work.That's what makes us a diverse collection of experts, problem solvers and innovators.Our purpose is to empower and encourage our people to think differently about how we can make a positive impact as a firm.What's in it for you?Competitive remuneration package Career development opportunities such as internal and external mentoring, leadership education training, and study leave to focus on your personal growth.A generous 16-week parental scheme plus superannuation for a full 12 months Birthday leave Swap around a public holiday for a cultural swap day!Two Wellness Days to allow you to focus on your own physical and or mental wellbeing A workplace where you can access 2 weeks additional leave each year so you can take that extra break with family or friends We applaud your need to give back to the community and give you 2 paid volunteer days each year to support one of our-affiliated charities Our reward platform "The Vault" which gives you access to a great range of discounts at popular retailers and supermarkets as well as lifestyle benefits and corporate discounts Because life can throw the unexpected at us, we help subsidise private health insurance excess, if you or an immediate family member requires hospitalisation Plus, so much more!The role: Knight Frank Australia is looking for a Centre Manager or a Retail Manager that is ready for a new challenge.With Delacombe Town Centre & Ocean Grove as the portfolio under your remit, experience within retail centre management as well as being able to build long-term relationships with tenants will be vital to your success.The role involves establishing and maintaining strong, positive relationships with retailers and ensuring the trading environment is well presented, safe and an inviting destination for customers.This role will be based at the Delacombe Town Centre with travel to Ocean Grove once a fortnight.Key responsibilities: Provide support in administering the requirements of leases and licenses Managing and keeping tenancy schedules accurate Assist in the preparation of annual income and expenditure budgets Manage and maintain bank guarantees Regular centre inspection to ensure the highest level of presentation Monitor and follow up any maintenance related queries and works Establish strong relationships with occupiers including managing any complaints Provide CAPEX recommendations to the FM team Provide marketing and promotional activity support Arrears management Monthly financial reporting Expense forecasting Who are we looking for?Previous experience in the Property industry (Retail management essential) Relevant education Certificate of Registration / Agent's Rep (essential) Exceptional written and verbal communication skills Strong and demonstrated ability to build relationships Customer centric approach Proven time management and organisational skill Current Driver's license (essential) and access to a car Knowledge of Centre operations Not the perfect fit?We encourage applications from people of all backgrounds and abilities - as every person and their situation is unique, we look at this on an individual and applied role basis.We actively encourage you to apply for roles that suit your background and skillset.You might have something we didn't realise we needed!Please note, if you are successful in securing a role, you will be subject to police checks as part of our standard recruitment process.Applicants with Australian working rights need only apply.No Agencies please.
