Posted: 14/06/2024Closing Date: 14/07/2024Job Type: Permanent - Full Time Location: Wangara WA Job Category: Administration and Office
Onsite Rental Group is a national specialist equipment hire business that focuses on transparent and efficient hire solutions. We have over 30 years' experience in this industry across a range of industries including mining, oil & gas, construction, industrial, infrastructure, government and defence. With 500+ employees across 35+ branches and targeted locations, Onsite is driven by a core set of values which support our customer-centric vision – together we grow.
Job Description Based out of our West Australian main office in Wangara, we are looking for 3 motivated, hands-on Rental Sales Coordinators to deliver exceptional customer service through safe and efficient administration activities within the branches. The role of a Central Rental Sales Coordinator will play a pivotal support function for the administrative components of the Western Region branch network as required.
Reporting into the Regional Sales Manager - South West, the successful candidates will: Identify customer needs and provide suitable equipment rental solutions. Aim to convert all sales opportunities, adding value for the customer. Assist branches with daily administrative tasks. Alleviate administrative duties for branch-based Rental Service Coordinators (RSCs). Develop and manage quotes for equipment supply. Review and manage the validity of existing quotes. Enter and manage rental contracts, including off-hiring upon contract expiration. Manage the life cycle of customer contracts by ensuring all information is correct and up to date. Coordinate with relevant departments to ensure equipment availability. Liaise with suppliers and customers to provide logistics solutions. Work through customer disputed invoices and implement effective dispute resolution Oversee the entire sub-hire process for all branches in the Western Region from start to finish Desired Skills and Experience Skills and Experience: Ability to use systems and accurately enter data Ability to successfully manage competing objectives, multitask and be flexible Demonstrated ability to manage conflicting priorities and deadlines Microsoft Word, Excel and Outlook experience essential Exceptional communication skills both written and verbal Knowledge of Baseplan desirable Benefits and perks: • At Onsite, we are committed to creating a positive workplace culture, and we provide a range of benefits to assist our employees in their personal and professional lives, including:• Salary continuance insurance & access to Best Doctors service • Ongoing training and career development opportunities • Access to discounted health insurance through our corporate partner• Access to our Free Employee Assistance Program• Supportive & Strong local, regional & national team• Access to WHEREFIT with exclusive discounts at leading fitness/ wellbeing brands• Onsite is committed to achieving a diverse and socially inclusive workforce. All candidates will be required to undergo background checks as part of our application process
