Central Business Support Team Leader – Home Care Churches of Christ, Finance, Kenmore Campus Permanent, Full-time Opportunity Imagine a career with Churches of Christ Established in 1930, we are one of Australia's largest and most diverse not-for-profit organisations. Active in the areas of children, youth and family services; community housing; retirement living; home care; and residential aged care services, we provide care and compassion to vulnerable people at different stages of their life journey. With over 200 services in more than 100 communities, we positively impact around 45,000 lives a year. The importance of this role The Central Business Support Team Leader is responsible for coordinating the accurate, efficient and timely processing and workflow of the Central Business Support team within our broader Finance team and contributes as an integral member of the Finance group, supporting activities aligned with the strategic direction of and consistent with the mission and values of Churches of Christ.
Key Responsibilities: Coordinate the daily tasks and workflow of the Central Business Support function. Ensure team compliance with documented processes and procedures; identify opportunities for continuous improvement and make recommendations for change. Review and action government notifications to ensure funding and billing are in line with legislative requirements. Contribute and assist with the preparation of monthly and annual reporting by evaluating, collating and analysing data. Train and mentor employees regarding central business processes, procedures and customer service standards. Provide and supervise business to business online funding claims. What you can bring to the role We are looking for a Team Leader to mentor, direct and support our Home Care Central Business Support team in day-to-day processes and to lead through the current changes to processes and system implementations due to Government reforms and the support at Home Program – beginning 1st July, 2025.
You will have the ability to work and communicate with a large variety of stakeholders in order to drive positive outcomes for our team. You enjoy problem solving and working with people, you can identify inefficiencies, document processes, manage team workflows and keep the team on target through effective communication.
You are efficient and able to demonstrate accuracy and a high attention to detail. Solid written and verbal communication skills, as well as possessing the confidence in handling phone calls, is a must.
Ideally your experience and qualifications include: Advanced Diploma or degree qualification, or equivalent qualifications or experience; Knowledge of financial arrangements within the care industry; Minimum of five years' experience in business support/financial management; Knowledge of processes associated with client billing and accounts receivable; Demonstrated experience leading a team; Current driver's licence. Current National Police Check, or the ability to acquire. Employee Benefits: As a not-for-profit entity, our employees can package up to $18,549 p.a. of their taxable income before your income tax is calculated. Up to $15,900 p.a. on everyday expenses (such as mortgage payments, rent, groceries, bills and insurance) plus up to $2,649 p.a. on meal/entertainment benefits.
By being such a large organisation, we are also able to offer a range of compelling benefits. Including but not limited to:
Salary-packaging benefits that can increase your take-home pay; Five (5) weeks of annual leave and the ability to purchase more; Grants (for eligible employees) to assist in formal study; Employee Assistance Program; A work culture that values you. Discounts through our large network of retail partners including: JB Hi-Fi, The Good Guys, Goodlife Health Clubs, Bupa Health, Plus many more; Importantly, you will be someone who closely aligns with our organisational values of: Unconditional Love, Continual Innovation, Mutual Trust, Wise Stewardship and Safety. To apply To apply for this position please click the Apply Button. For further information, please contact Karen Blaik 07 3363 1785. We actively encourage and invite applications from Aboriginal and Torres Strait Islander people for all our positions. Applications will be assessed as they are received.
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