Supporting with Customer Engagement in Microsoft Dynamics 365, this role will be crucial in aligning the business roadmap to the future state. Partnering with senior stakeholders in the business, you will identify, align, and implement solutions built from roadmap or strategic objectives.This is a permanent, full-time opportunity and can be based at a Blackwoods site in any Australian capital city.Some of the tasks:Design and define strategic roadmap as it relates to customer engagementPartner with the Dynamics 365 user base to create unified solutions to objectivesEnsure technical solutions are aligned to business strategy and roadmapAs SME, provide recommendations on suitable frameworks to support architectureIdentify risks and develop mitigation strategies to minimise impact to projectsProvide technical guidance and mentorship to team members in the ERP TeamSome of the skills:Minimum 5 years' experience in Microsoft Dynamics 365 CE modulesMinimum 5 years' experience in a team leadership rolePrevious experience in a Business Analyst roleAbility to engage stakeholder groups and bring people on the change journeyExposure to process, procedure or framework improvementExperience with framework document writingWhat's in it for you:Have an impact on the future state of the businessSee the results of your work come to lifeOpportunities to develop and grow your careerIncentives and corporate discountsOnsite parking availableNext StepsIf you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today. We will be contacting suitable candidates as we receive them.As part of our recruitment process and commitment to safety, you may be required to undertake background checks (which may include a police check, a pre-employment medical assessment; and/or drug & alcohol testing) as part of your application process.Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.
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